Michigan / 911 Restoration of Grand Rapids

911 Restoration of Grand Rapids

Service area business. No public office address.

4.9★ · 107 ratings received

911 Restoration of Grand Rapids reviews and ranking

911 Restoration of Grand Rapids has a 4.9 out of 5 rating from 107 ratings received. 5 reviews in the 6 months to 2026-10-01, averaging 4.2.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup
24/7 service
Stated
IICRC certification
Stated
In business since
Not stated

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.9 out of 5, based on 107 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 51 out of 100

Water-job proof11 / 14
Adjusted rating16 / 22
Recent work9 / 25
Owner replies2 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
2
5.0★ average
Owner replied
33%
of reviews
Mention water jobs
48%
of 95 written
Reviews read
2026-10-01
same day for all
911 Restoration of Grand Rapids: 2 ratings at 2021-03, 107 at 2026-102021-032026-10107
Total ratings received by month, from review dates.

Jobs customers mention

  • Burst and frozen pipes: 4 reviews
  • Ceiling leaks and water stains: 2 reviews
  • Water heater leaks: 1 review
  • Toilet overflows and leaks: 1 review
  • Dishwasher leaks: 1 review

A customer's own words

“Having an unexpected water problem in my home was a very scary and stressful experience for me. I’ve had problems in the past and have realized the devastating effects it can cause so it was extra stressful for me. I felt that immediate attention needed to be given to my situation. After calling another company who…”

Elsie Manning, 2024-09-02 · 5★ · Google review

One 5-star review from 911 Restoration of Grand Rapids's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Chad and his team responded very quickly to our request for service. They came out the same day to assess what was needed and got started the very next morning to get everything…”

    CORY DYKHUIZEN, 2026-09-29 · 5★ · Google review

  • “Chad along with his team Casey & Zack were efficient and a joy to work with.”

    kay bonzelaar, 2026-09-02 · 5★ · Google review

  • “Fast. Helpful. Friendly. Efficient. Couldn’t have asked for anything more. Recommended!”

    Karyn Hocking, 2026-05-03 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does 911 Restoration of Grand Rapids rank?

911 Restoration of Grand Rapids ranks #2 of 3 on our water damage restoration list for mecosta-county, by the same published formula used for every company.

Does 911 Restoration of Grand Rapids offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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