Michigan / 911 Restoration of Northwest Michigan
911 Restoration of Northwest Michigan
2366 Cass Rd Ste 1, Traverse City, MI 49684
4.8★ · 142 ratings received
911 Restoration of Northwest Michigan reviews and ranking
911 Restoration of Northwest Michigan has a 4.8 out of 5 rating from 142 ratings received. 22 reviews in the 6 months to 2026-10-01, averaging 5.0.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup
- 24/7 service
- Stated
- IICRC certification
- Stated
- In business since
- Not stated
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.8 out of 5, based on 142 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 60 out of 100
- Last 90 days
- 10
- 5.0★ average
- Owner replied
- 87%
- of reviews
- Mention water jobs
- 37%
- of 124 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Burst and frozen pipes: 3 reviews
- Water heater leaks: 1 review
- Toilet overflows and leaks: 1 review
- Dishwasher leaks: 1 review
A customer's own words
“I called 911 restoration at 7:30 pm with an emergency leak that we could not handle ourselves. They had David out to our home within an hour and he was able to turn our water off and start the moisture mitigation procedure. Matt and Brett came back first thing the next morning and set up fans and took out the wet…”
Kyla Balcom-Pyles, 2025-09-23 · 5★ · Google review
One 5-star review from 911 Restoration of Northwest Michigan's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“The staff at 911 responded quickly and answered all my questions via a free evaluation of an area of my home where I was concerned I may have water damage. Fast, kind and reliable!”
Mary Jo Flaherty, 2026-09-04 · 5★ · Google review
“Barry and team are exceptionally knowledgable, fast to respond, and do quality work. I've partnered with them professionally and personally across a wide range of water related…”
Dave Moore, 2026-08-07 · 5★ · Google review
“We had a great experience working with this restoration company after storm damage to our home. From the very beginning, Barry took the time to answer all of my questions,…”
Jenny Mickelson, 2026-07-23 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #4 of 15 on grand-traverse-county
- #4 of 20 on leelanau-county
- #3 of 13 on grand-traverse-county · Top-rated 2026
- #3 of 18 on leelanau-county · Top-rated 2026
- #2 of 13 on grand-traverse-county · Top-rated 2026
- #2 of 17 on leelanau-county · Top-rated 2026
FAQ
Where does 911 Restoration of Northwest Michigan rank?
911 Restoration of Northwest Michigan ranks #2 of 13 on our fire and smoke list for grand-traverse-county, by the same published formula used for every company.
Does 911 Restoration of Northwest Michigan offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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