Michigan / Charlotte's Carpet Cleaning

Charlotte's Carpet Cleaning

302 W Main St, Northville, MI 48167

Offices listed on its website: 29005 John Hauk St, Garden City, MI 48135 · 302 W Main St, Northville, MI 48167

5.0★ · 250 ratings received

Call (734) 756-5505Visit websiteGoogle Maps listing
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Charlotte's Carpet Cleaning reviews and ranking

Charlotte's Carpet Cleaning has a 5.0 out of 5 rating from 250 ratings received. 38 reviews in the 6 months to 2026-11-03, averaging 5.0. It ranks #2 of 69 for water damage restoration in Northville, and appears on 12 of our ranked lists.

Company details

Services stated on its site
Water damage restoration
24/7 service
Stated
IICRC certification
Not stated
In business since
Not stated

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 250 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 83 out of 100

Water-job proof8 / 14
Adjusted rating22 / 22
Recent work21 / 25
Owner replies6 / 6
Ready at night4 / 6
Distance15 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
5
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
7%
of 230 written
Reviews read
2026-11-03
same day for all
Charlotte's Carpet Cleaning: 12 ratings at 2021-04, 250 at 2026-112021-042026-11250
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 1 review

A customer's own words

“This review is long overdo, Brian cleaned my carpet in April 2022. However, I was unable to log into Google and give this review at the time. I needed my entire upstairs, stairs, and rugs cleaned as a yearly refresher. Brian arrived at 7:30am to begin the cleaning before I had to leave for work. He moved all the…”

Celeste LaLonde, 2023-07-20 · 5★ · Google review

One 5-star review from Charlotte's Carpet Cleaning's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Amazing service! They came out on a Saturday and did a fantastic job cleaning my carpets. They are a locally owned family business and I will absolutely use them again in the…”

    Eric Lewandowski, 2026-10-10 · 5★ · Google review

  • “Charlotte's Carpet cleaning was referred to me by a friend who used them and said absolutely amazing and ask for Brian, so I did, and it couldn't be happier. Five stars highly…”

    ZACKARY MELLICK, 2026-09-19 · 5★ · Google review

  • “We had Charlotte’s steam clean our home carpets prior to listing the house for sale. They were punctual, efficient, transparent in pricing, convenient with digital payment and…”

    Scott Mendoza, 2026-09-08 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to Charlotte's Carpet Cleaning on the water damage restoration list for Northville.

Where it ranks

Service area

Towns named on its own website: Royal Oak, Birmingham, Ferndale, Novi, West Bloomfield Township, Bloomfield Hills, Southfield, Bloomfield Township, Walled Lake, Milford, Northville, South Lyon, Wixom.

FAQ

Where does Charlotte's Carpet Cleaning rank?

Charlotte's Carpet Cleaning ranks #2 of 69 on our water damage restoration list for Northville, by the same published formula used for every company.

Does Charlotte's Carpet Cleaning offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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