Michigan / Crystal Carpet Care
Crystal Carpet Care
Service area business. No public office address.
4.9★ · 45 ratings received
Crystal Carpet Care reviews and ranking
Crystal Carpet Care has a 4.9 out of 5 rating from 45 ratings received. 0 reviews in the 6 months to 2026-10-01.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Fire and smoke
- 24/7 service
- Stated
- IICRC certification
- Not stated
- In business since
- 1997
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.9 out of 5, based on 45 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 28 out of 100
- Last 90 days
- 0
- no ratings
- Owner replied
- 84%
- of reviews
- Mention water jobs
- 8%
- of 37 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Burst and frozen pipes: 1 review
A customer's own words
“We had heard about Crystal Carpet Care from a friend - and we are VERY impressed with their work. 5 bedrooms, 2 hallways, 2 sets of stairs, a living room, a kitchen and 1 walk-in closet . . . all done in about 90-minutes. They were VERY professional - and yet, very honest about how we could make our carpets last…”
Josh H, 2021-04-13 · 5★ · Google review
One 5-star review from Crystal Carpet Care's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“I have used this company multiple times and they never fail to show up for emergency calls or routine scheduled appointments. Communication is great, rates are reasonable, and I…”
Jessica Garrison, 2026-01-26 · 5★ · Google review
“We had crystal carpets come on two different occasions to clean our carpets. We were highly disappointed after the first time and let them know. They came again and did they same…”
Kara Mulvihill, 2026-01-15 · 1★ · Google review
“This company is the BEST at what they do. They truly care about the quality of the services they provide and truly are the nicest of people. Excellent customer service and…”
L T, 2025-08-28 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #23 of 26 on kalamazoo-county
- #4 of 8 on cass-county
- #16 of 23 on kalamazoo-county
- #3 of 6 on cass-county · Top-rated 2026
- #15 of 18 on kalamazoo-county
- #4 of 6 on cass-county
FAQ
Where does Crystal Carpet Care rank?
Crystal Carpet Care ranks #3 of 6 on our mold remediation list for cass-county, by the same published formula used for every company.
Does Crystal Carpet Care offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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