Michigan / First Hand Restoration, LLC

First Hand Restoration, LLC

3815 W Fort St Ste 121, Detroit, MI 48216

Offices listed on its website: 3815 W Fort St, Detroit, MI 48216

5.0★ · 18 ratings received

First Hand Restoration, LLC reviews and ranking

First Hand Restoration, LLC has a 5.0 out of 5 rating from 18 ratings received. 3 reviews in the 6 months to 2026-11-03, averaging 5.0. It ranks #36 of 45 for fire and smoke in Northville, and appears on 3 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke
24/7 service
Stated
IICRC certification
Not stated
In business since
2009

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 18 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 40 out of 100

Water-job proof5 / 14
Adjusted rating14 / 22
Recent work11 / 25
Owner replies6 / 6
Ready at night4 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
3
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
24%
of 17 written
Reviews read
2026-11-03
same day for all
First Hand Restoration, LLC: 6 ratings at 2025-07, 18 at 2026-112025-072026-1118
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 1 review
  • Burst and frozen pipes: 1 review

A customer's own words

“I had an incredible experience with First Hand Restoration. From start to finish, the team was nothing short of professional, clean, and highly efficient. They arrived right on time, fully prepared, and immediately got to work with a clear strategy in place. It was obvious they knew exactly what they were doing—every…”

Tiffany Williams, 2025-07-04 · 5★ · Google review

One 5-star review from First Hand Restoration, LLC's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “First Hand Restoration did an excellent job getting the mold out of my basement. The team was on time, friendly, and very professional. Great price and great work. I highly…”

    Ciara Latoya, 2026-10-19 · 5★ · Google review

  • “I would highly recommend Frst Hand Restoration. Karieem is great to work with. He is honest and does not use scare tactics to get business. They show up on time on the day that…”

    christa beauchamp, 2026-10-09 · 5★ · Google review

  • “Has done great work for my mother a few times now and is very honest and down to earth. I would recommend to anyone looking for service!”

    Kira B, 2026-10-09 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to First Hand Restoration, LLC on the fire and smoke list for Northville.

Where it ranks

Service area

Towns named on its own website: Northville.

FAQ

Where does First Hand Restoration, LLC rank?

First Hand Restoration, LLC ranks #26 of 72 on our mold remediation list for wayne-county, by the same published formula used for every company.

Does First Hand Restoration, LLC offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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