Michigan / Gateway Restoration, Inc.

Gateway Restoration, Inc.

1163 S Main St Ste 314, Chelsea, MI 48118

License verified: Residential Builder Company #2102197594 (GATEWAY RESTORATION INC), checked on the Michigan LARA lookup in November 2026.

4.8★ · 60 ratings received

Call (734) 645-5500Visit websiteGoogle Maps listing
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Gateway Restoration, Inc. reviews and ranking

Gateway Restoration, Inc. has a 4.8 out of 5 rating from 60 ratings received. 15 reviews in the 6 months to 2026-11-03, averaging 4.7. It ranks #15 of 38 for fire and smoke in washtenaw-county, and appears on 6 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
2009

Read from the company's own website on 2026-09-30. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 60 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 45 out of 100

Water-job proof10 / 14
Adjusted rating12 / 22
Recent work15 / 25
Owner replies2 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
7
4.4★ average
Owner replied
37%
of reviews
Mention water jobs
61%
of 56 written
Reviews read
2026-11-03
same day for all
Gateway Restoration, Inc.: 1 ratings at 2016-02, 60 at 2026-112016-022026-1160
Total ratings received by month, from review dates.

Jobs customers mention

  • Burst and frozen pipes: 2 reviews
  • Ceiling leaks and water stains: 1 review
  • Water heater leaks: 1 review
  • Toilet overflows and leaks: 1 review

A customer's own words

“I can’t thank Gateway Restoration enough . I discovered a flood in my finished basement with several inches of water everywhere! I called Gateway Restoration and talked with Deanna. She calmed my nerves and assured me things were going to be ok and she would dispatch a crew as soon as she could. Within a couple of…”

Steve Dollinger, 2025-01-24 · 5★ · Google review

One 5-star review from Gateway Restoration, Inc.'s own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “We had a water leak that did quite a bit of damage. Zach at Gateway was very responsive and the work got done in a timely manner and the final work looks great. They also were…”

    Keith Gran, 2026-10-07 · 5★ · Google review

  • “DO NOT HIRE Chelsea, MI branch! This is only the 2nd review I have ever written in my life. They may have once been a trustworthy business but this current team only showed up for…”

    Eleanor Marks, 2026-09-29 · 1★ · Google review

  • “My basement was flooded from a newly installed water heater which was defective. Gateway was fast, efficient and extremely helpful during a difficult time. Gateway staff were all…”

    Daniel Minzey, 2026-09-03 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to Gateway Restoration, Inc. on the fire and smoke list for washtenaw-county.

Where it ranks

FAQ

Where does Gateway Restoration, Inc. rank?

Gateway Restoration, Inc. ranks #7 of 23 on our water damage restoration list for jackson-county, by the same published formula used for every company.

Does Gateway Restoration, Inc. offer 24/7 service?

Its own website states 24/7 service (read 2026-09-30).

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