Michigan / Hometown Water & Fire Restoration

Hometown Water & Fire Restoration

3056 Dixie Ave SW Ste C, Grandville, MI 49418

5.0★ · 151 ratings received

Hometown Water & Fire Restoration reviews and ranking

Hometown Water & Fire Restoration has a 5.0 out of 5 rating from 151 ratings received. 47 reviews in the 6 months to 2026-10-01, averaging 5.0.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
Not stated

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 151 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 75 out of 100

Water-job proof13 / 14
Adjusted rating21 / 22
Recent work21 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
21
5.0★ average
Owner replied
99%
of reviews
Mention water jobs
59%
of 140 written
Reviews read
2026-10-01
same day for all
Hometown Water & Fire Restoration: 10 ratings at 2024-11, 151 at 2026-102024-112026-10151
Total ratings received by month, from review dates.

Jobs customers mention

  • Burst and frozen pipes: 4 reviews
  • Ceiling leaks and water stains: 1 review
  • Leak detection: 1 review

A customer's own words

“Our basement flooded and in the face of emergency, they were calm, responsive, quick to be on site (it was 11pm), and extremely helpful & knowledgable. They answered all our questions and assured us of what would need to be done. Truly, amazing service & amazing experience despite the circumstances for our meeting!…”

Reese Klenke, 2026-03-16 · 5★ · Google review

One 5-star review from Hometown Water & Fire Restoration's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “This is a wonderful company exceeded only by the quality of the individuals that are involved here. Honesty, integrity, and caring are at the forefront in their dealings with…”

    Kent Smith, 2026-09-24 · 5★ · Google review

  • “I’m an insurance agent, and Matt and the team at Hometown Water and Fire Restoration have helped many of my clients. They are friendly, responsive, and honest. Additionally, they…”

    Derek Boer, 2026-09-24 · 5★ · Google review

  • “Awesome team and service ! Wouldn't hesitate to recommend !!”

    Matthew Phinney, 2026-09-24 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does Hometown Water & Fire Restoration rank?

Hometown Water & Fire Restoration ranks #1 of 39 on our water damage restoration list for kent-county, by the same published formula used for every company.

Does Hometown Water & Fire Restoration offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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