Michigan / ICON Restoration Services

ICON Restoration Services

4346 Leonard St NW, Grand Rapids, MI 49534

5.0★ · 15 ratings received

Call (248) 308-1960Visit websiteGoogle Maps listing
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ICON Restoration Services reviews and ranking

ICON Restoration Services has a 5.0 out of 5 rating from 15 ratings received. 15 reviews in the 6 months to 2026-11-03, averaging 5.0. It ranks #23 of 38 for fire and smoke in washtenaw-county, and appears on 30 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
2005

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 15 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 44 out of 100

Water-job proof2 / 14
Adjusted rating13 / 22
Recent work17 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
15
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
7%
of 14 written
Reviews read
2026-11-03
same day for all
ICON Restoration Services: 7 ratings at 2026-09, 15 at 2026-112026-092026-1115
Total ratings received by month, from review dates.

A customer's own words

“ICON Restoration Service is an EXCELLENT customer service company. Tyler called within an hour after receiving notice to contact us regarding a potential water concern. We were truly impressed by his prompt response, especially since it was late afternoon. Although Tyler had a busy schedule, he made it a priority to…”

Jan and Terry Wilks, 2026-10-28 · 5★ · Google review

One 5-star review from ICON Restoration Services's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “ICON Restoration Service is an EXCELLENT customer service company. Tyler called within an hour after receiving notice to contact us regarding a potential water concern. We were…”

    Jan and Terry Wilks, 2026-10-28 · 5★ · Google review

  • “Tyler was very exceptional in explaining to me about what there company does and I felt comfortable with that. I would recommend this company in the near future.”

    Louise Jousma, 2026-10-27 · 5★ · Google review

  • “Thank you Theresa M. for a job well done on my house, your professionalism, and great customer service!”

    A'MyLLy0n Rodriguez, 2026-10-19 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to ICON Restoration Services on the fire and smoke list for washtenaw-county.

Where it ranks

Service area

Towns named on its own website: Sterling Heights, Warren, Troy, Royal Oak, Rochester Hills, Rochester, Ferndale, Bloomfield Hills.

FAQ

Where does ICON Restoration Services rank?

ICON Restoration Services ranks #12 of 24 on our fire and smoke list for ottawa-county, by the same published formula used for every company.

Does ICON Restoration Services offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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