Michigan / Ivory Property Restoration

Ivory Property Restoration

1270 Souter Blvd, Troy, MI 48083

Offices listed on its website: 1270 Souter Dr, Troy, MI 48083

4.9★ · 15 ratings received

Ivory Property Restoration reviews and ranking

Ivory Property Restoration has a 4.9 out of 5 rating from 15 ratings received. 8 reviews in the 6 months to 2026-11-03, averaging 5.0. It ranks #26 of 45 for fire and smoke in Berkley, and appears on 26 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Fire and smoke
24/7 service
Stated
IICRC certification
Not stated
In business since
Not stated

Read from the company's own website on 2026-09-28. "Not stated" means we did not find it there.

Rating

4.9 out of 5, based on 15 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 52 out of 100

Water-job proof4 / 14
Adjusted rating12 / 22
Recent work14 / 25
Owner replies3 / 6
Ready at night4 / 6
Distance15 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
6
5.0★ average
Owner replied
47%
of reviews
Mention water jobs
33%
of 9 written
Reviews read
2026-11-03
same day for all
Ivory Property Restoration: 2 ratings at 2023-08, 15 at 2026-112023-082026-1115
Total ratings received by month, from review dates.

Jobs customers mention

  • Water heater leaks: 1 review
  • Leak detection: 1 review

A customer's own words

“Gabriel has been wonderful to work with during our flooding mess. He is so compassionate and helpful. And, I can't say enough regarding their response time. We called our insurance agent and Gabriel and his team showed up 2 hours later to handle the mess! Just an amazing group of people to work with during a…”

Jerry Caraway, 2026-09-17 · 5★ · Google review

One 5-star review from Ivory Property Restoration's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “I can’t say anything negative about this company. Gabriel made us feel like he was apart of the family and he made sure that we got the best treatment. Customer service is…”

    Ethel Chretien, 2026-10-25 · 5★ · Google review

  • “Gabriel was great! After my hot water heater exploded and caused water damage, he was extremely helpful throughout the entire process. He was very professional, personable, and…”

    Jessyka Anderson, 2026-10-02 · 5★ · Google review

  • “Ivory Property Restoration service was great, and Gabriel was even better! 10/10 service.”

    Ladonna Anderson, 2026-10-02 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to Ivory Property Restoration on the fire and smoke list for Berkley.

Where it ranks

Service area

Towns named on its own website: Troy.

FAQ

Where does Ivory Property Restoration rank?

Ivory Property Restoration ranks #26 of 45 on our fire and smoke list for Berkley, by the same published formula used for every company.

Does Ivory Property Restoration offer 24/7 service?

Its own website states 24/7 service (read 2026-09-28).

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