Michigan / John Grace - Norton Shores
John Grace - Norton Shores
3524 Green St, Norton Shores, MI 49444
4.8★ · 176 ratings received
John Grace - Norton Shores reviews and ranking
John Grace - Norton Shores has a 4.8 out of 5 rating from 176 ratings received. 7 reviews in the 6 months to 2026-10-01, averaging 4.6.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Fire and smoke
- 24/7 service
- Not stated
- IICRC certification
- Not stated
- In business since
- Not stated
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.8 out of 5, based on 176 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 48 out of 100
- Last 90 days
- 3
- 5.0★ average
- Owner replied
- 86%
- of reviews
- Mention water jobs
- 40%
- of 156 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Ceiling leaks and water stains: 6 reviews
- Dishwasher leaks: 5 reviews
- Burst and frozen pipes: 3 reviews
- Water heater leaks: 2 reviews
- Toilet overflows and leaks: 1 review
A customer's own words
“We found ourselves on the receiving end of a frozen pipe that broke, it took out our dining room ceiling, dining room floor and finished basement. Fortunately, the plumber that we use came to the house and recommended JOHN GRACE restoration. JOHN GRACE sent their inspector Terry within an hour, he then got their team…”
Charles Solon, 2024-01-19 · 5★ · Google review
One 5-star review from John Grace - Norton Shores's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“John Grace was superb at fixing our laundry washer leak. It ended up being quite a mess into our basement. Ryan & Jason promptly arrived and had us cleaned up and back to normal…”
Fellows House, 2026-09-08 · 5★ · Google review
“Jeremy and Ritchie repaired my bathroom after significant water damage. They were timely, communicated well, courteous and even finished ahead of schedule. The work looks great…”
Michelle Kelly, 2026-08-25 · 5★ · Google review
“Honest company with thorough inspections. Will work with them again in the future. Thank you Casey, you were top notch!”
Sydney Ream, 2026-07-28 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #3 of 8 on muskegon-county · Top-rated 2026
- #3 of 7 on muskegon-county · Top-rated 2026
- #3 of 6 on muskegon-county · Top-rated 2026
FAQ
Where does John Grace - Norton Shores rank?
John Grace - Norton Shores ranks #3 of 8 on our water damage restoration list for muskegon-county, by the same published formula used for every company.
Does John Grace - Norton Shores offer 24/7 service?
We did not find 24/7 service stated on its website. Call to confirm after-hours response.
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