Michigan / Journey Carpet Cleaning

Journey Carpet Cleaning

147 E 25th St, Holland, MI 49423

5.0★ · 232 ratings received

Journey Carpet Cleaning reviews and ranking

Journey Carpet Cleaning has a 5.0 out of 5 rating from 232 ratings received. 24 reviews in the 6 months to 2026-10-01, averaging 5.0.

Company details

Services stated on its site
Water damage restoration
24/7 service
Not stated
IICRC certification
Not stated
In business since
Not stated

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 232 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 63 out of 100

Water-job proof9 / 14
Adjusted rating22 / 22
Recent work19 / 25
Owner replies6 / 6
Ready at night0 / 6
Distance0 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
14
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
11%
of 219 written
Reviews read
2026-10-01
same day for all
Journey Carpet Cleaning: 2 ratings at 2023-08, 232 at 2026-102023-082026-10232
Total ratings received by month, from review dates.

A customer's own words

“Amazing! I’m so thankful for Journey carpet cleaning. We have tried three different companies over the last few years and NO ONE was able to get our carpet fully clean - UNTIL NOW!! We have two dogs and had at least 10 seemingly impossible pet stains - some of them at least 5 years old! Paul came and worked incredibly…”

Scott & Jill Nelson, 2024-01-20 · 5★ · Google review

One 5-star review from Journey Carpet Cleaning's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Paul did a phenomenal job with our carpet! He quickly assessed the area, discussed a plan with me and completed the cleaning completely and efficiently. Our basement looks — and…”

    Jane Graham, 2026-09-16 · 5★ · Google review

  • “Paul and David did an excellent job cleaning our carpet and area rugs. Prompt, professional, and personable. The price was reasonable for the quality provided. A big two thumbs up.”

    David Durham, 2026-09-15 · 5★ · Google review

  • “We love Journey. Paul is an excellent person to do business with. His crew is clean and professional. Always on time and communicates quickly. We have had compliments that the…”

    Katrina McDonald, 2026-09-11 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does Journey Carpet Cleaning rank?

Journey Carpet Cleaning ranks #2 of 33 on our water damage restoration list for ottawa-county, by the same published formula used for every company.

Does Journey Carpet Cleaning offer 24/7 service?

We did not find 24/7 service stated on its website. Call to confirm after-hours response.

Is this your company? Claim this free profile.

  • Get the Owner Verified mark and 50 points added to your score.
  • Correct your services, hours and service area.
  • Get your badge and the code to add it to your website.

Free, and the same rule for every company. We confirm within 24 hours.