Michigan / Kustom Disaster Restoration
Kustom Disaster Restoration
6287 American Ave, Portage, MI 49002
4.9★ · 235 ratings received
Kustom Disaster Restoration reviews and ranking
Kustom Disaster Restoration has a 4.9 out of 5 rating from 235 ratings received. 21 reviews in the 6 months to 2026-10-01, averaging 4.8.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Fire and smoke, Storm damage
- 24/7 service
- Stated
- IICRC certification
- Not stated
- In business since
- Not stated
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.9 out of 5, based on 235 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 61 out of 100
- Last 90 days
- 11
- 5.0★ average
- Owner replied
- 63%
- of reviews
- Mention water jobs
- 29%
- of 214 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Ceiling leaks and water stains: 7 reviews
- Burst and frozen pipes: 4 reviews
- Water heater leaks: 2 reviews
A customer's own words
“We had an emergency situation in one of our bathrooms over the weekend that resulted in some damage to our flooring. I called Custom Restoration on Sunday afternoon and heard from them early Monday morning. Within a few hours, Zach and Caleb were here and ready to take on the job. They were very conscientious of…”
Heather H., 2025-03-31 · 5★ · Google review
One 5-star review from Kustom Disaster Restoration's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“Zack came and looked at the house and took the steps to stop the leak and then set up to dry up all the water and did a really good job in a timely fashion.”
Anthony M, 2026-09-20 · 5★ · Google review
“Ben Martin came did some facial repair, did excellent work, very professional, would highly recommend for any repairs on future projects.”
Rich Bonnau, 2026-09-18 · 5★ · Google review
“Ben Martin did an amazing job my basement which needed new drywall, trim, painting, etc. he was extremely thorough and made sure everything was up to my standards. I highly…”
Ann Geil, 2026-09-17 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #5 of 26 on kalamazoo-county
- #4 of 23 on kalamazoo-county
- #5 of 18 on kalamazoo-county
FAQ
Where does Kustom Disaster Restoration rank?
Kustom Disaster Restoration ranks #4 of 23 on our mold remediation list for kalamazoo-county, by the same published formula used for every company.
Does Kustom Disaster Restoration offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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