Michigan / On Site Specialty Cleaning and Restoration

On Site Specialty Cleaning and Restoration

1919 Concept Dr, Warren, MI 48091, USA

Offices listed on its website: 1919 Concept Dr, Warren, MI 48091 · 1757 Larchwood Dr, Troy, MI 48083

4.8★ · 320 ratings received

On Site Specialty Cleaning and Restoration reviews and ranking

On Site Specialty Cleaning and Restoration has a 4.8 out of 5 rating from 320 ratings received. 15 reviews in the 6 months to 2026-11-03, averaging 4.8. It ranks #3 of 69 for fire and smoke in Warren, and appears on 51 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup
24/7 service
Stated
IICRC certification
Stated
In business since
Not stated

Read from the company's own website on 2026-09-23. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 320 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 76 out of 100

Water-job proof13 / 14
Adjusted rating13 / 22
Recent work16 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance15 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
7
5.0★ average
Owner replied
97%
of reviews
Mention water jobs
32%
of 294 written
Reviews read
2026-11-03
same day for all
On Site Specialty Cleaning and Restoration: 1 ratings at 2017-11, 320 at 2026-112017-112026-11320
Total ratings received by month, from review dates.

Jobs customers mention

  • Burst and frozen pipes: 4 reviews
  • Ceiling leaks and water stains: 2 reviews
  • Water heater leaks: 2 reviews
  • Dishwasher leaks: 1 review
  • Refrigerator and ice maker line leaks: 1 review
  • Leak detection: 1 review

A customer's own words

“Christmas morning 2022 a water pipe burst in my condo and caused water/flood damage throughout my entire condo. Cassandra from On Site arrived within an hour of being called and quickly began assessing the damage and explaining the process . She was friendly and efficient and got things moving forward . All my…”

Julie Weiland, 2023-03-31 · 5★ · Google review

One 5-star review from On Site Specialty Cleaning and Restoration's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Jim Hanna and his team were exceptional! When I discovered that my sump pump backed up in my finished basement, as expected, my stress level was through the roof. The plumber who…”

    Jill Palmer, 2026-10-15 · 5★ · Google review

  • “German and Kayden have been awesome with helping me! Marco has been wonderful as well.”

    Sarah R., 2026-09-24 · 5★ · Google review

  • “Jim was unbelievably helpful and patient with me. I was overwhelmed and very frantic about the flood issue in my basement and what the damage and remediation was going to require…”

    Shannon Eisenberg, 2026-08-31 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to On Site Specialty Cleaning and Restoration on the fire and smoke list for Warren.

Where it ranks

Service area

Towns named on its own website: Sterling Heights, Warren, Clinton Township, Utica, Troy, Rochester, Southfield, Farmington.

FAQ

Where does On Site Specialty Cleaning and Restoration rank?

On Site Specialty Cleaning and Restoration ranks #3 of 69 on our fire and smoke list for Warren, by the same published formula used for every company.

Does On Site Specialty Cleaning and Restoration offer 24/7 service?

Its own website states 24/7 service (read 2026-09-23).

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