Michigan / Prime Restoration

Prime Restoration

13854 Lakeside Circle Ste 558, Sterling Heights, MI 48313

5.0★ · 143 ratings received

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Not stated
In business since
Not stated

Read from the company's own website on 2026-09-28. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 143 ratings received on its public Google Business Profile, read 2026-09-28. How ratings feed the score.

Score: 836 out of 1,000

Reputation296 / 300
Ratings received80 / 100
Last 90 days150 / 150
Water-damage fit150 / 150
Owner replies60 / 100
24/7 and IICRC100 / 200
Last 90 days
36
5.0★ average
Owner replied
60%
of reviews
Mention water jobs
52%
of 107 written
Reviews read
2026-09-28
same day for all
Prime Restoration: 3 ratings at 2022-09, 143 at 2026-092022-092026-09143
Total ratings received by month, from review dates.

Jobs customers mention

  • Toilet overflows and leaks: 2 reviews
  • Water heater leaks: 1 review
  • Refrigerator and ice maker line leaks: 1 review
  • Burst and frozen pipes: 1 review

Most recent reviews

  • “This process was so scary for me, but these guys made sure it was smooth and I understood everything and I’m glad that I reached out to them”

    Benjamin Conley, 2026-09-27 · 5★ · Google review

  • “These guys are the BEST!!! If you panicked when you discover a leak and see mold. Check Prime Restoration out and they will find a way to get someone out the next day!!. THEY COME…”

    Dhwani Bagrecha, 2026-09-27 · 5★ · Google review

  • “Great customer service, the people are very kind and enjoy a good cup coffee. If you need basement flood or water damage help in ann arbor, I hear they're good.”

    Gayathri Venkatraman, 2026-09-27 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

Service area

Towns named on its own website: Sterling Heights, Warren, Clinton Township, Macomb Township, Shelby Township, Chesterfield Township, Roseville, St. Clair Shores, Fraser, Mount Clemens, New Baltimore, Richmond, Romeo, Armada, Ray Township, Washington Township, Utica, Center Line, Harrison Township, Lenox Township, Bruce Township, Memphis, New Haven, Eastpointe, Troy, Royal Oak, Farmington Hills, Rochester Hills, Rochester, Ferndale, Novi, Oakland Township, Bloomfield Hills, Southfield, Orchard Lake Village, Pleasant Ridge, Clarkston, Clawson, Farmington, Lake Orion, Madison Heights.

FAQ

Where does Prime Restoration rank?

Prime Restoration ranks #5 of 27 on our water damage restoration list for Birmingham, by the same published formula used for every company.

Does Prime Restoration offer 24/7 service?

Its own website states 24/7 service (read 2026-09-28).