Michigan / Prime Restoration

Prime Restoration

✓ Owner verified

13854 Lakeside Circle Ste 558, Sterling Heights, MI 48313

License verified: Michigan license #262500492, checked on the Michigan LARA lookup in November 2026.

Offices listed on its website: 13854 Lakeside Cir, Sterling Heights, MI 48313 · 801 S Adams Rd, Birmingham, MI 48009 · 1621 W Big Beaver Rd, Troy, MI 48084 · 51058 Romeo Plank Rd, Macomb, MI 48042 · 55130 Shelby Rd, Shelby Township, MI 48316 · 705 Barclay Cir, Rochester Hills, MI 48307 · 5600 W Maple Rd, West Bloomfield, MI 48322 · 206 S Main St, Ann Arbor, MI 48104 · The Nott, 15324 Mack Ave, Ste 704, Grosse Pointe Park, MI 48230

5.0★ · 186 ratings received

Call (586) 277-1069Visit websiteGoogle Maps listing
Top Rated 2026, Compare Water Damage RestorationYour company? Get your free badge (+5 points)

Prime Restoration reviews and ranking

Prime Restoration has a 5.0 out of 5 rating from 186 ratings received. 83 reviews in the 6 months to 2026-11-03, averaging 5.0. It ranks #1 of 119 for water damage restoration in Troy, and appears on 108 of our ranked lists.

Offices

  • Sterling Heights: 13854 Lakeside Circle, Suite 558, Sterling Heights, MI 48313
  • Birmingham: 801 S Adams Rd, Birmingham, MI 48009
  • Troy: 1621 W Big Beaver Rd, Troy, MI 48084
  • Macomb Township: 51058 Romeo Plank Rd, Macomb, MI 48042
  • Shelby Township: 55130 Shelby Rd, Shelby Township, MI 48316
  • Rochester Hills: 705 Barclay Cir, Rochester Hills, MI 48307
  • West Bloomfield Township: 5600 W Maple Rd, West Bloomfield, MI 48322
  • Ann Arbor: 206 S Main St, Ann Arbor, MI 48104
  • Grosse Pointe Park: The Nott, 15324 Mack Ave, Ste 704, Grosse Pointe Park, MI 48230

From the company's locations page, read 2026-10-01.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
Not stated

Read from the company's own website on 2026-09-28. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 186 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 90 out of 100

Water-job proof12 / 14
Adjusted rating22 / 22
Recent work24 / 25
Owner replies5 / 6
Ready at night6 / 6
Distance15 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
75
5.0★ average
Owner replied
78%
of reviews
Mention water jobs
51%
of 148 written
Reviews read
2026-11-03
same day for all
Prime Restoration: 3 ratings at 2022-09, 186 at 2026-112022-092026-11186
Total ratings received by month, from review dates.

Jobs customers mention

  • Toilet overflows and leaks: 2 reviews
  • Burst and frozen pipes: 2 reviews
  • Water heater leaks: 1 review
  • Refrigerator and ice maker line leaks: 1 review

A customer's own words

“If you have the unfortunate experience of coming home to a basement flood in Macomb, even on a holiday weekend, Prime Restoration will be there within an hour and take care of mitigating as soon as possible. We plan to use them anytime we need restoration or renovations huge shout out to their team for being helpful…”

layan ghali, 2026-10-17 · 5★ · Google review

One 5-star review from Prime Restoration's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “10/10 Prime restoration is the best company in Macon township for water damage. Highly recommend them”

    MJ DA_Swift, 2026-11-01 · 5★ · Google review

  • “Prime Restoration in Michigan is the go to for a basement flood”

    Enzo Sibuya, 2026-11-01 · 5★ · Google review

  • “Prime Restoration wow. I can’t say enough about their customer service. I didn’t even hire them but they assisted me with my water damage in novi”

    Brendan Tomei, 2026-10-30 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to Prime Restoration on the water damage restoration list for Troy.

Where it ranks

Service area

Towns named on its own website: Sterling Heights, Warren, Clinton Township, Macomb Township, Shelby Township, Chesterfield Township, Roseville, St. Clair Shores, Fraser, Mount Clemens, New Baltimore, Richmond, Romeo, Armada, Ray Township, Washington Township, Utica, Center Line, Harrison Township, Lenox Township, Bruce Township, Memphis, New Haven, Eastpointe, Troy, Royal Oak, Farmington Hills, Rochester Hills, Rochester, Ferndale, Novi, Oakland Township, Bloomfield Hills, Southfield, Orchard Lake Village, Pleasant Ridge, Clarkston, Clawson, Farmington, Lake Orion, Madison Heights, West Bloomfield Township, Auburn Hills.

FAQ

Where does Prime Restoration rank?

Prime Restoration ranks #1 of 63 on our water damage restoration list for Macomb County, by the same published formula used for every company.

Does Prime Restoration offer 24/7 service?

Its own website states 24/7 service (read 2026-09-28).

Owner verified 2026-10-01

The owner of Prime Restoration confirmed this profile. Corrections go through them.