Michigan / Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup
422 W Congress St, Detroit, MI 48226
4.5★ · 1273 ratings received
Roto-Rooter Plumbing & Water Cleanup reviews and ranking
Roto-Rooter Plumbing & Water Cleanup has a 4.5 out of 5 rating from 1273 ratings received. 5 reviews in the 6 months to 2026-10-01, averaging 2.6. It ranks #10 of 17 for water damage restoration in Grosse Pointe, and appears on 2 of our ranked lists.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Sewage cleanup
- 24/7 service
- Stated
- IICRC certification
- Not stated
- In business since
- Not stated
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.5 out of 5, based on 1273 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 36 out of 100
- Last 90 days
- 2
- 3.0★ average
- Owner replied
- 83%
- of reviews
- Mention water jobs
- 15%
- of 517 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Toilet overflows and leaks: 9 reviews
- Burst and frozen pipes: 3 reviews
- Water heater leaks: 2 reviews
- Refrigerator and ice maker line leaks: 1 review
A customer's own words
“We had a drain clog in our basement right at the end of the workday…sewage backing up right onto our basement floor. I called a few places, no one could come out today, I tried Roto-Rooter and they were able to send someone within an hour (no extra fee)! Our plumber, Blake was great! We are so thankful for his…”
Alise McCurry, 2023-06-24 · 5★ · Google review
One 5-star review from Roto-Rooter Plumbing & Water Cleanup's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“The level of service and professionalism that I received from Roto Rooter was very subpar. 3 plumbers were sent to my home to complete a sewage leak in my basement. Of the 3, 2…”
Forest Basemore, 2026-09-30 · 1★ · Google review
“Had called them and they sent their tech, Connor, to come out to fix up a broken spigot and he also helped replace a sump pump. Very professional and was very helpful”
Robert Hawley, 2026-08-27 · 5★ · Google review
“This people are not what they claimed to be. They promised and say they guarantee their work but they tear your plumbing up, tear your yard up and completely destroy your basement…”
Lisa Wilson, 2026-06-05 · 1★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Compared with nearby companies
Ranked next to Roto-Rooter Plumbing & Water Cleanup on the water damage restoration list for Grosse Pointe.
- #9 Rainbow International of Grosse Pointe · 4.8★ from 24 ratings received · Compare Score 49
- #11 Acculevel · 5.0★ from 3 ratings received · Compare Score 45
- #12 Bentley Water Damage Cleanup · 5.0★ from 35 ratings received · Compare Score 42
Where it ranks
- #10 of 17 on Grosse Pointe
- #51 of 84 on wayne-county
- #12 of 15 on Grosse Pointe
- #60 of 72 on wayne-county
Service area
Towns named on its own website: Eastpointe, Ferndale, Hazel Park.
FAQ
Where does Roto-Rooter Plumbing & Water Cleanup rank?
Roto-Rooter Plumbing & Water Cleanup ranks #10 of 17 on our water damage restoration list for Grosse Pointe, by the same published formula used for every company.
Does Roto-Rooter Plumbing & Water Cleanup offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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