Michigan / Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup
4393 Clay Ave SW, Grand Rapids, MI 49548
4.7★ · 713 ratings received
Roto-Rooter Plumbing & Water Cleanup reviews and ranking
Roto-Rooter Plumbing & Water Cleanup has a 4.7 out of 5 rating from 713 ratings received. 5 reviews in the 6 months to 2026-10-01, averaging 4.2.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Sewage cleanup
- 24/7 service
- Stated
- IICRC certification
- Not stated
- In business since
- Not stated
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.7 out of 5, based on 713 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 42 out of 100
- Last 90 days
- 5
- 4.2★ average
- Owner replied
- 14%
- of reviews
- Mention water jobs
- 25%
- of 463 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Toilet overflows and leaks: 23 reviews
- Water heater leaks: 15 reviews
- Burst and frozen pipes: 6 reviews
- Dishwasher leaks: 1 review
- Refrigerator and ice maker line leaks: 1 review
A customer's own words
“I placed a call on a Sunday to receive assistance with a clogged pipe somewhere in the house that led to no draining and water backing up in the kitchen and bathrooms throughout. When I called, I spoke to a very kind man, Eric. You could hear that he wore a smile on his face, was very polite, not pushy at all and…”
Monica Leeuwenburg, 2025-02-25 · 5★ · Google review
One 5-star review from Roto-Rooter Plumbing & Water Cleanup's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“Breanna was a great help. Very polite, efficient and honest. Was glad to have the opportunity to have her work in our home. FYI The link that you use to direct people to leave a…”
Jason Buchanan, 2026-08-04 · 5★ · Google review
“I just got my apartment serviced by Natalie Moore and she was one of the kindest people I have ever met. Showed up with a smile, was very knowledgeable, and very friendly. It’s…”
Dan Zar, 2026-07-31 · 5★ · Google review
“Called and had someone out within the hour! Jacob was great and informative on our issue. Fixed it up for us before the day was over!”
riley goodwin, 2026-07-22 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #21 of 39 on kent-county
- #28 of 33 on kent-county
FAQ
Where does Roto-Rooter Plumbing & Water Cleanup rank?
Roto-Rooter Plumbing & Water Cleanup ranks #21 of 39 on our water damage restoration list for kent-county, by the same published formula used for every company.
Does Roto-Rooter Plumbing & Water Cleanup offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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