Michigan / Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup
4407 Empire Way, Lansing, MI 48917
4.5★ · 894 ratings received
Roto-Rooter Plumbing & Water Cleanup reviews and ranking
Roto-Rooter Plumbing & Water Cleanup has a 4.5 out of 5 rating from 894 ratings received. 27 reviews in the 6 months to 2026-10-01, averaging 4.7.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation
- 24/7 service
- Stated
- IICRC certification
- Not stated
- In business since
- Not stated
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.5 out of 5, based on 894 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 46 out of 100
- Last 90 days
- 6
- 5.0★ average
- Owner replied
- 59%
- of reviews
- Mention water jobs
- 26%
- of 554 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Water heater leaks: 20 reviews
- Toilet overflows and leaks: 18 reviews
- Burst and frozen pipes: 4 reviews
- Refrigerator and ice maker line leaks: 3 reviews
- Dishwasher leaks: 2 reviews
- Ceiling leaks and water stains: 1 review
A customer's own words
“Chris and his partner at Roto-Rooter were amazing to work with. Compared to Mr. Rooter Plumbing, Michigan Plumbing, and Rooter Guy, Roto-Rooter was the only company that both answered their phone and was able to provide same-day response after learning that my bathroom flooded on the main floor and into the basement.…”
Travis Fletcher, 2026-04-27 · 5★ · Google review
One 5-star review from Roto-Rooter Plumbing & Water Cleanup's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“They were quick! and took care of everything! would recommend!”
Robby Sadlak, 2026-09-29 · 5★ · Google review
“I had a clogged main drain pipe. I called Roto-Rooter. They were there at my house within the hour. The service Tech Mamadou, was very respectful of my house, and myself. He was…”
Michael F, 2026-09-28 · 5★ · Google review
“Tanner L. did a fantastic job repairing my leaky sewer connection. Thank you!”
Daniel Dunning, 2026-09-14 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #5 of 28 on eaton-county
- #9 of 20 on eaton-county
FAQ
Where does Roto-Rooter Plumbing & Water Cleanup rank?
Roto-Rooter Plumbing & Water Cleanup ranks #5 of 28 on our water damage restoration list for eaton-county, by the same published formula used for every company.
Does Roto-Rooter Plumbing & Water Cleanup offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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