Michigan / ServiceMaster

ServiceMaster

128 Grant St, Alpena, MI 49707

3.8★ · 22 ratings received

ServiceMaster reviews and ranking

ServiceMaster has a 3.8 out of 5 rating from 22 ratings received. 2 reviews in the 6 months to 2026-10-01, averaging 3.0.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
Not stated

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

3.8 out of 5, based on 22 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 14 out of 100

Water-job proof3 / 14
Adjusted rating0 / 22
Recent work5 / 25
Owner replies0 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
1
5.0★ average
Owner replied
0%
of reviews
Mention water jobs
13%
of 15 written
Reviews read
2026-10-01
same day for all
ServiceMaster: 1 ratings at 2017-12, 22 at 2026-102017-122026-1022
Total ratings received by month, from review dates.

A customer's own words

“Yes, yes, and yes!! Had an absolute nightmare of a n emergency clean and the Service Master team cleaned it up immediately and efficiently. Chris and Doug went above and beyond and turned my nightmare right around. Ty Servicemaster!!”

Erica Hainstock, 2019-06-06 · 5★ · Google review

One 5-star review from ServiceMaster's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Extremely pleasant experience! My insurance company recommended them and I am so glad they did! They contacted me very quickly, came out for an initial inspection shortly after,…”

    Tim Reed, 2026-07-24 · 5★ · Google review

  • “Price seemed reasonable for a "deep clean". Apparently their interpretation of clean is much different than mine. A dog could have licked the cabinet doors cleaner than they got…”

    Tracy Malone, 2026-06-12 · 1★ · Google review

  • “I was given their number by my insurance. I called and they came out. They spent 30 minutes start to finish coveting a small hole in my roof. I received a bill for 988.00. What a…”

    Michael Balinski, 2025-05-08 · 1★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does ServiceMaster rank?

ServiceMaster ranks #3 of 4 on our mold remediation list for alcona-county, by the same published formula used for every company.

Does ServiceMaster offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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