Michigan / ServiceMaster Grand Rapids

ServiceMaster Grand Rapids

Service area business. No public office address.

4.8★ · 72 ratings received

ServiceMaster Grand Rapids reviews and ranking

ServiceMaster Grand Rapids has a 4.8 out of 5 rating from 72 ratings received. 2 reviews in the 6 months to 2026-10-01, averaging 5.0.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Storm damage
24/7 service
Stated
IICRC certification
Not stated
In business since
Not stated

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 72 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 35 out of 100

Water-job proof9 / 14
Adjusted rating12 / 22
Recent work10 / 25
Owner replies1 / 6
Ready at night4 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
1
5.0★ average
Owner replied
14%
of reviews
Mention water jobs
43%
of 51 written
Reviews read
2026-10-01
same day for all
ServiceMaster Grand Rapids: 1 ratings at 2017-11, 72 at 2026-102017-112026-1072
Total ratings received by month, from review dates.

Jobs customers mention

  • Burst and frozen pipes: 4 reviews

A customer's own words

“Nick and his crew were very professional, quick to respond, and did excellent work. After meeting Nick I had no concern giving him a key to my house to be able to perform work as needed while I was gone. He even answered a call after hours when I had planned on leaving a voicemail and getting a response the next day.…”

Connor McGrath, 2020-03-23 · 5★ · Google review

One 5-star review from ServiceMaster Grand Rapids's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Our insurance company used Service Master, which is located on Calvin Street in Grand Rapids. They were wonderful! We cannot thank them enough for the service that they provided.…”

    Dale Cooper, 2026-05-09 · 5★ · Google review

  • “Recently had a pipe burst at my house and had water damage. My insurance contacted service master. I am very happy that they did, Tyler and his co worker were very friendly and…”

    Taylor Ten Harmsel, 2026-02-16 · 5★ · Google review

  • “Had a water leak and Service Master was sent through our Farmers Insurance agent. Nick and his team did a great and thorough job drying things out in a timely manner. The whole…”

    Josh Rebandt, 2025-12-20 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does ServiceMaster Grand Rapids rank?

ServiceMaster Grand Rapids ranks #21 of 29 on our fire and smoke list for kent-county, by the same published formula used for every company.

Does ServiceMaster Grand Rapids offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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