Michigan / SERVPRO of Alpena

SERVPRO of Alpena

3400 US-23, Alpena, MI 49707

4.6★ · 54 ratings received

SERVPRO of Alpena reviews and ranking

SERVPRO of Alpena has a 4.6 out of 5 rating from 54 ratings received. 13 reviews in the 6 months to 2026-10-01, averaging 4.7.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.6 out of 5, based on 54 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 39 out of 100

Water-job proof8 / 14
Adjusted rating5 / 22
Recent work15 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
5
4.8★ average
Owner replied
100%
of reviews
Mention water jobs
34%
of 44 written
Reviews read
2026-10-01
same day for all
SERVPRO of Alpena: 1 ratings at 2018-09, 54 at 2026-102018-092026-1054
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 3 reviews
  • Refrigerator and ice maker line leaks: 1 review

A customer's own words

“We had damage to our flooring and cabinets due to a failed refrigerator supply line. After contacting servpro, David called within a few hours introduce himself and set up an appointment to assess damage. He was out to the house within a couple days, and provided a detailed report. They got us on the schedule quickly.…”

Kevin Ehlert, 2026-02-21 · 5★ · Google review

One 5-star review from SERVPRO of Alpena's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “I hired ServPro to clean the basement of a home I’d just purchased. Julie managed the job and Rose and Brooke were the cleaners. They literally turned my disgusting uninhabitable…”

    Cindy Barch, 2026-09-21 · 5★ · Google review

  • “Rose, Barb. And Connie did an exceptional job cleaning our church, pew appolstry and carpets. Feels and smells so fresh!!”

    dave schultz, 2026-08-31 · 5★ · Google review

  • “Barb and Rose were awesome to work with. They got the job done quickly and efficiently, informed of us of what they did and how to proceed.”

    Carie Paull, 2026-08-07 · 4★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does SERVPRO of Alpena rank?

SERVPRO of Alpena ranks #1 of 7 on our water damage restoration list for alcona-county, by the same published formula used for every company.

Does SERVPRO of Alpena offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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