Michigan / SERVPRO of Grand Traverse Area

SERVPRO of Grand Traverse Area

920 W Commerce Dr, Traverse City, MI 49685

4.2★ · 65 ratings received

SERVPRO of Grand Traverse Area reviews and ranking

SERVPRO of Grand Traverse Area has a 4.2 out of 5 rating from 65 ratings received. 5 reviews in the 6 months to 2026-10-01, averaging 3.4.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.2 out of 5, based on 65 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 29 out of 100

Water-job proof10 / 14
Adjusted rating0 / 22
Recent work8 / 25
Owner replies5 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
2
5.0★ average
Owner replied
85%
of reviews
Mention water jobs
55%
of 55 written
Reviews read
2026-10-01
same day for all
SERVPRO of Grand Traverse Area: 1 ratings at 2018-06, 65 at 2026-102018-062026-1065
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 2 reviews
  • Dishwasher leaks: 2 reviews
  • Water heater leaks: 1 review
  • Toilet overflows and leaks: 1 review
  • Refrigerator and ice maker line leaks: 1 review
  • Burst and frozen pipes: 1 review

A customer's own words

“I had a 50 gal water heater leak in our finished downstairs after hours. I called Servpro and they came immediately to soak up water and set fans. I was so impressed with the with the guys they sent. They worked for hours. They helped me with filing insurance claim and worked over several days following up. When mold…”

Judy Schroeder, 2024-06-29 · 5★ · Google review

One 5-star review from SERVPRO of Grand Traverse Area's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Krista and her partner did a phenomenal job in a home that was in sad shape. Wow! That’s all I can say. Highly HIGHLY recommend. Thank you for such a wonderful job.”

    Abby Beale, 2026-08-28 · 5★ · Google review

  • “Ryan and his team were wonderful! My builder’s plumber flooded my new home that was nearing completion and my wood floors were destroyed. Ryan worked with my builder and got them…”

    Alison Davis, 2026-08-27 · 5★ · Google review

  • “I generally don’t like to give bad reviews, but I am feeling frustrated with the lack of communication. I reached out to ServPro to get an inspection scheduled for potential mold…”

    Lydia Case, 2026-05-26 · 1★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does SERVPRO of Grand Traverse Area rank?

SERVPRO of Grand Traverse Area ranks #6 of 13 on our fire and smoke list for grand-traverse-county, by the same published formula used for every company.

Does SERVPRO of Grand Traverse Area offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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