Michigan / SERVPRO of Muskegon

SERVPRO of Muskegon

Service area business. No public office address.

4.8★ · 193 ratings received

SERVPRO of Muskegon reviews and ranking

SERVPRO of Muskegon has a 4.8 out of 5 rating from 193 ratings received. 34 reviews in the 6 months to 2026-10-01, averaging 4.8.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 193 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 63 out of 100

Water-job proof13 / 14
Adjusted rating13 / 22
Recent work19 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
12
4.6★ average
Owner replied
98%
of reviews
Mention water jobs
42%
of 182 written
Reviews read
2026-10-01
same day for all
SERVPRO of Muskegon: 1 ratings at 2016-11, 193 at 2026-102016-112026-10193
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 5 reviews
  • Water heater leaks: 5 reviews
  • Burst and frozen pipes: 4 reviews
  • Dishwasher leaks: 3 reviews
  • Refrigerator and ice maker line leaks: 3 reviews

A customer's own words

“WOW !!!! ….. I did not think a company and employees existed like this anymore !!!! On 11/ may/2026 I had a pipe burst in our home . I have never have had any dealing with a home issue quite like this before, so after a conversation with my home insurance agent, they suggested I call around to a couple places and get…”

Terrence Devries, 2026-05-15 · 5★ · Google review

One 5-star review from SERVPRO of Muskegon's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Wanted mold remediation and floors and walls put back together. A month later and the pictures show how they left our kitchen and hallway. We have had no kitchen sink, stove,…”

    Emily Nichols, 2026-09-23 · 1★ · Google review

  • “I was very impressed with the service and attention to detail that Landon and Jesse showed while working at my house and appreciate their hard work!”

    St Matthew Christian Childcare, 2026-09-20 · 5★ · Google review

  • “Nik and Johnny are truly the best and most genuine people around. They came into a not great situation and did everything in their power to help us restore our basement. They were…”

    Kayle Ogrodzinski, 2026-09-10 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

Service area

Towns named on its own website: Holly.

FAQ

Where does SERVPRO of Muskegon rank?

SERVPRO of Muskegon ranks #1 of 8 on our water damage restoration list for muskegon-county, by the same published formula used for every company.

Does SERVPRO of Muskegon offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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