Michigan / SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties

5253 W River Ct NE, Comstock Park, MI 49321

4.8★ · 253 ratings received

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties reviews and ranking

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties has a 4.8 out of 5 rating from 253 ratings received. 14 reviews in the 6 months to 2026-10-01, averaging 4.7.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 253 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 60 out of 100

Water-job proof13 / 14
Adjusted rating13 / 22
Recent work15 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
4
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
38%
of 234 written
Reviews read
2026-10-01
same day for all
SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties: 1 ratings at 2016-11, 254 at 2026-102016-112026-10254
Total ratings received by month, from review dates.

Jobs customers mention

  • Burst and frozen pipes: 6 reviews
  • Ceiling leaks and water stains: 2 reviews
  • Dishwasher leaks: 2 reviews

A customer's own words

“They may not have technically had shining armor but you will never convince me otherwise. Joel and Love showed up in the middle of the night after I realized a pipe had burst flooding my basement. It poured water over all of my only mementos of my deceased parents and many things of material value. They carefully…”

Laura Fair, 2024-06-21 · 5★ · Google review

One 5-star review from SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “House meticulously dried after water leakage and cleaned Would highly recommend their Service. Casey was the agent who guided us through the process. Well done Casey!”

    Richard Gole, 2026-09-19 · 5★ · Google review

  • “We had a pipe burst under our kitchen sink..it flooded our kitchen, dining, halls and guest bedroom. Jess DePree and his team came in and took such good care of our home and us.…”

    Tracey Mosies, 2026-09-14 · 5★ · Google review

  • “They did a good job. Jess DePree was professional and answered all my questions. Much appreciated.”

    John, 2026-08-14 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties rank?

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties ranks #6 of 29 on our fire and smoke list for kent-county, by the same published formula used for every company.

Does SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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