Michigan / SERVPRO of Portage and Kalamazoo

SERVPRO of Portage and Kalamazoo

616 E Vine St, Kalamazoo, MI 49001

5.0★ · 142 ratings received

SERVPRO of Portage and Kalamazoo reviews and ranking

SERVPRO of Portage and Kalamazoo has a 5.0 out of 5 rating from 142 ratings received. 49 reviews in the 6 months to 2026-10-01, averaging 5.0.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

5.0 out of 5, based on 142 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 74 out of 100

Water-job proof12 / 14
Adjusted rating21 / 22
Recent work22 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
22
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
45%
of 134 written
Reviews read
2026-10-01
same day for all
SERVPRO of Portage and Kalamazoo: 1 ratings at 2018-08, 142 at 2026-102018-082026-10142
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 4 reviews
  • Burst and frozen pipes: 2 reviews
  • Water heater leaks: 1 review

A customer's own words

“This Servpro location provided above and beyond service, way beyond expectation. They came as soon as we called on a weekend. All the staff we dealt with were empathetic, cared about what we were going through, explained what they were doing every step of the way, and were extremely personable and pleasant to be…”

Joisan DeHaan, 2022-02-17 · 5★ · Google review

One 5-star review from SERVPRO of Portage and Kalamazoo's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Thank you ServPro for all your hard work and professionalism while dealing with the leak in our basement. We greatly appreciate your willingness to come right out on a Sunday…”

    Tasia Stamos, 2026-09-27 · 5★ · Google review

  • “Jessica, Brock and Katie were very professional, efficient and courteous during the cleaning and remediation of our basement. They kept us well informed of their activities. They…”

    Patricia Schroeder, 2026-09-25 · 5★ · Google review

  • “My experience with ServPro when our water heater flooded our finished basement was amazing. From Tony who came out first to assess the water damage to the amazing team of Gabby,…”

    Martha Keeler, 2026-09-19 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does SERVPRO of Portage and Kalamazoo rank?

SERVPRO of Portage and Kalamazoo ranks #1 of 26 on our water damage restoration list for kalamazoo-county, by the same published formula used for every company.

Does SERVPRO of Portage and Kalamazoo offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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