Michigan / SERVPRO of Southeast Grand Rapids

SERVPRO of Southeast Grand Rapids

4282 Brockton Dr SE Suite A, Grand Rapids, MI 49512

4.8★ · 51 ratings received

SERVPRO of Southeast Grand Rapids reviews and ranking

SERVPRO of Southeast Grand Rapids has a 4.8 out of 5 rating from 51 ratings received. 7 reviews in the 6 months to 2026-10-01, averaging 5.0.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 51 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.

Compare Score: 46 out of 100

Water-job proof9 / 14
Adjusted rating11 / 22
Recent work14 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
1
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
45%
of 47 written
Reviews read
2026-10-01
same day for all
SERVPRO of Southeast Grand Rapids: 8 ratings at 2024-07, 51 at 2026-102024-072026-1051
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 2 reviews
  • Burst and frozen pipes: 2 reviews

A customer's own words

“We had a tub overflow causing significant water damage in multiple rooms and levels. I called Serve Pro SE Grand Rapids and they had someone at our home within 30 minutes to survey the situation and a crew there within an hour to minimize the damage and start the drying out process. They worked into the evening on a…”

Dan Bazuin, 2026-06-09 · 5★ · Google review

One 5-star review from SERVPRO of Southeast Grand Rapids's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “We had William and Jordan out to our house after a pipe burst. They got here very quickly, they were both so friendly and professional. Very courteous and knowledgeable. Helped me…”

    Brandon Wymer, 2026-07-16 · 5★ · Google review

  • “The workers Jack Denali and Hunter were very.professional and kind... appreciate them!”

    Sue Howard, 2026-07-02 · 5★ · Google review

  • “We had a tub overflow causing significant water damage in multiple rooms and levels. I called Serve Pro SE Grand Rapids and they had someone at our home within 30 minutes to…”

    Dan Bazuin, 2026-06-09 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Where it ranks

FAQ

Where does SERVPRO of Southeast Grand Rapids rank?

SERVPRO of Southeast Grand Rapids ranks #15 of 39 on our water damage restoration list for kent-county, by the same published formula used for every company.

Does SERVPRO of Southeast Grand Rapids offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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