Michigan / SERVPRO of West Sterling Heights
SERVPRO of West Sterling Heights
6993 19 Mile Rd, Sterling Heights, MI 48314, USA
4.8★ · 324 ratings received
SERVPRO of West Sterling Heights reviews and ranking
SERVPRO of West Sterling Heights has a 4.8 out of 5 rating from 324 ratings received. 22 reviews in the 6 months to 2026-11-03, averaging 4.5. It ranks #4 of 37 for fire and smoke in Macomb Township, and appears on 39 of our ranked lists.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
- 24/7 service
- Stated
- IICRC certification
- Stated
- In business since
- 1967
Read from the company's own website on 2026-09-23. "Not stated" means we did not find it there.
Rating
4.8 out of 5, based on 324 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.
Compare Score: 76 out of 100
- Last 90 days
- 13
- 4.7★ average
- Owner replied
- 100%
- of reviews
- Mention water jobs
- 41%
- of 303 written
- Reviews read
- 2026-11-03
- same day for all
Jobs customers mention
- Ceiling leaks and water stains: 6 reviews
- Burst and frozen pipes: 6 reviews
- Water heater leaks: 5 reviews
- Dishwasher leaks: 1 review
A customer's own words
“This review is overdue, especially when we consider that Gavin and Mike were SO FAST to respond to us in our hour of need, arriving within the first hour of the call!!! :-) We cannot praise them (and ServePro of West Sterling Heights) - enough, and we are SO GRATEFUL! Gavin always kept his word, his communication…”
Deborah Homeister, 2026-02-17 · 5★ · Google review
One 5-star review from SERVPRO of West Sterling Heights's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“I can't begin to tell you how pleased we are with the work of Gavin and Mike. Their work was fast, complete, and cleaned up everything along the way. They helped to make a…”
Ralph Carbone, 2026-10-30 · 5★ · Google review
“Kevin G and Nick R were were wonderful to work with. Their communication was spot on. They always showed up when they said they would. They explained in layman terms what was…”
Gayle Tess, 2026-10-27 · 5★ · Google review
“Amazing workers, attention to detail and work was done in a timely gashion.”
Michelle, 2026-10-27 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Compared with nearby companies
Ranked next to SERVPRO of West Sterling Heights on the fire and smoke list for Macomb Township.
- #3 CONSTRUCTEAM · 4.9★ from 162 ratings received · Compare Score 71
- #5 Miracle Property Restoration · 4.9★ from 77 ratings received · Compare Score 62
- #6 VersaPro Restoration · 5.0★ from 40 ratings received · Compare Score 60
Where it ranks
- #5 of 63 on Macomb County
- #7 of 115 on Sterling Heights
- #11 of 103 on Warren
- #15 of 96 on Royal Oak
- #6 of 62 on Clinton Township
- #7 of 77 on Fraser
- #8 of 70 on Roseville
- #12 of 56 on Auburn Hills
- #14 of 119 on Troy
- #10 of 103 on Rochester Hills
- #7 of 73 on Shelby Township
- #5 of 56 on Macomb Township
- #8 of 41 on Orion Township
- #6 of 51 on Macomb County
- #7 of 85 on Sterling Heights
- #11 of 81 on Warren
- #14 of 70 on Royal Oak
- #6 of 48 on Clinton Township
- #8 of 57 on Fraser
- #7 of 56 on Roseville
- #9 of 38 on Auburn Hills
- #13 of 88 on Troy
- #11 of 75 on Rochester Hills
- #6 of 49 on Shelby Township
- #5 of 43 on Macomb Township
- #6 of 30 on Orion Township
- #5 of 43 on Macomb County
- #7 of 76 on Sterling Heights
- #8 of 69 on Warren
- #10 of 57 on Royal Oak
- #6 of 40 on Clinton Township
- #8 of 49 on Fraser
- #7 of 48 on Roseville
- #12 of 33 on Auburn Hills
- #12 of 71 on Troy
- #11 of 65 on Rochester Hills
- #8 of 46 on Shelby Township
- #4 of 37 on Macomb Township
- #8 of 27 on Orion Township
Service area
Towns named on its own website: Sterling Heights, Warren, Roseville, Fraser, Pontiac, Auburn Hills, Orion Township, Clarkston, Lake Angelus.
FAQ
Where does SERVPRO of West Sterling Heights rank?
SERVPRO of West Sterling Heights ranks #4 of 37 on our fire and smoke list for Macomb Township, by the same published formula used for every company.
Does SERVPRO of West Sterling Heights offer 24/7 service?
Its own website states 24/7 service (read 2026-09-23).
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