Michigan / ServiceMaster Restoration Services - Traverse City

ServiceMaster Restoration Services - Traverse City

Service area business. No public office address.

4.8★ · 94 ratings received

ServiceMaster Restoration Services - Traverse City reviews and ranking

ServiceMaster Restoration Services - Traverse City has a 4.8 out of 5 rating from 94 ratings received. 10 reviews in the 6 months to 2026-11-03, averaging 4.3. It ranks #46 of 69 for fire and smoke in Warren, and appears on 3 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
2009

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 94 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 45 out of 100

Water-job proof9 / 14
Adjusted rating12 / 22
Recent work12 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
3
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
31%
of 85 written
Reviews read
2026-11-03
same day for all
ServiceMaster Restoration Services - Traverse City: 2 ratings at 2023-06, 94 at 2026-112023-062026-1194
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 2 reviews
  • Water heater leaks: 1 review

A customer's own words

“We had severe water damage on the lower level of our home last summer. SM came out the next day and first tagged and removed all of our personal property to clean and dry what could be saved. The only complaint we had was descriptions could have been a bit more complete. Then came the removal of carpet and drywall…”

Scott Lennard, 2026-01-30 · 5★ · Google review

One 5-star review from ServiceMaster Restoration Services - Traverse City's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “Tayja was phenomenal! Having a plumbing leak requiring restoration is super stressful and she was able to set my mind at ease and she tolerated me and the pup wandering around…”

    Nicole LeClerc, 2026-10-26 · 5★ · Google review

  • “I thought taking care of roof and structure damage from a distance would be very difficult. I am pleased to write that Tayja has been easy to work with. She explains things well,…”

    Dawneane Munn, 2026-10-09 · 5★ · Google review

  • “Worst customer experience I've had in a long time. Not only was the project manager unable to provide clear answers to simple question (e.g., when will you be coming? Answer:…”

    Jim Barber, 2026-07-24 · 1★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to ServiceMaster Restoration Services - Traverse City on the fire and smoke list for Warren.

Where it ranks

Service area

Towns named on its own website: Warren.

FAQ

Where does ServiceMaster Restoration Services - Traverse City rank?

ServiceMaster Restoration Services - Traverse City ranks #3 of 13 on our fire and smoke list for grand-traverse-county, by the same published formula used for every company.

Does ServiceMaster Restoration Services - Traverse City offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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