Michigan / SERVPRO of Grosse Pointe

SERVPRO of Grosse Pointe

18524 Mack Ave, Grosse Pointe Farms, MI 48236

4.8★ · 75 ratings received

SERVPRO of Grosse Pointe reviews and ranking

SERVPRO of Grosse Pointe has a 4.8 out of 5 rating from 75 ratings received. 4 reviews in the 6 months to 2026-11-03, averaging 5.0. It ranks #5 of 15 for mold remediation in Grosse Pointe, and appears on 18 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 75 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 45 out of 100

Water-job proof9 / 14
Adjusted rating12 / 22
Recent work12 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
4
5.0★ average
Owner replied
100%
of reviews
Mention water jobs
39%
of 67 written
Reviews read
2026-11-03
same day for all
SERVPRO of Grosse Pointe: 2 ratings at 2018-04, 75 at 2026-112018-042026-1175
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 2 reviews
  • Burst and frozen pipes: 2 reviews

A customer's own words

“I cannot say enough good things about this company. We had pretty severe smoke damage from a furnace fire. Patrick from Servpro GP came to our house within one hour of us calling him the day after Christmas. He was so efficient, honest and communicative. The entire restoration process took about a month. He walked us…”

Nicole Wallace, 2025-01-17 · 5★ · Google review

One 5-star review from SERVPRO of Grosse Pointe's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “A hole in my roof from a tree limb created water damage in the attic and down to the main floor of my home. From the time I called Servpro to a technician on site was under 20…”

    Mary Kate Peltz, 2026-10-02 · 5★ · Google review

  • “Super quick thorough work! Great to work with! Highly recommend! We had sewage backup to our basement and they did a great job helping us through it!”

    Sara Thomas, 2026-09-14 · 5★ · Google review

  • “Seriously could not ask for better service than this company ‘Gross pointe Servpro’. Instant response with full on active amazing crew lead by the owner Mr Mentor. Humility,…”

    N Nool, 2026-08-26 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to SERVPRO of Grosse Pointe on the mold remediation list for Grosse Pointe.

Where it ranks

FAQ

Where does SERVPRO of Grosse Pointe rank?

SERVPRO of Grosse Pointe ranks #5 of 15 on our mold remediation list for Grosse Pointe, by the same published formula used for every company.

Does SERVPRO of Grosse Pointe offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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