Michigan / SERVPRO of St. Clair Shores

SERVPRO of St. Clair Shores

15715 Martin Rd, Roseville, MI 48066, USA

4.7★ · 116 ratings received

Call (586) 840-8717Visit websiteGoogle Maps listing
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SERVPRO of St. Clair Shores reviews and ranking

SERVPRO of St. Clair Shores has a 4.7 out of 5 rating from 116 ratings received. 10 reviews in the 6 months to 2026-11-03, averaging 4.6. It ranks #2 of 7 for fire and smoke in Grosse Pointe, and appears on 30 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-09-23. "Not stated" means we did not find it there.

Rating

4.7 out of 5, based on 116 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 66 out of 100

Water-job proof11 / 14
Adjusted rating8 / 22
Recent work13 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance15 / 15
Five-star bonus7 / 7
Badge on your website0 / 5
Last 90 days
5
4.2★ average
Owner replied
97%
of reviews
Mention water jobs
45%
of 103 written
Reviews read
2026-11-03
same day for all
SERVPRO of St. Clair Shores: 1 ratings at 2016-12, 116 at 2026-112016-122026-11116
Total ratings received by month, from review dates.

Jobs customers mention

  • Ceiling leaks and water stains: 3 reviews
  • Water heater leaks: 2 reviews
  • Burst and frozen pipes: 2 reviews
  • Toilet overflows and leaks: 1 review

A customer's own words

“When our basement flooded last month , we picked up the phone and they had people sent out to us within three to five hours. Now that may seem like a long time, but let's not forget there were thousands of others who had the same issue as I did that same day. They are professional, courteous, and they treat you like…”

Brandon Zupko, 2021-09-16 · 5★ · Google review

One 5-star review from SERVPRO of St. Clair Shores's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “This was a very troubling situation for me. My house was on fire, fire department and police outside with lights flashing. Inside the smell of smoke and the site of my house is…”

    Craig Oldani, 2026-09-18 · 5★ · Google review

  • “I had a fantastic experience with Matt Johnson for a recent water damage inspection. He arrived promptly and was incredibly thorough. He explained the entire process clearly and…”

    Maggie Mae, 2026-08-29 · 5★ · Google review

  • “The owner was extremely rude to me and he’s going to try to defend his actions (his response to this review is not accurate). His behavior over the phone was completely…”

    Avie Linden, 2026-08-17 · 1★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to SERVPRO of St. Clair Shores on the fire and smoke list for Grosse Pointe.

Where it ranks

Service area

Towns named on its own website: Warren, Roseville, St. Clair Shores, Eastpointe.

FAQ

Where does SERVPRO of St. Clair Shores rank?

SERVPRO of St. Clair Shores ranks #2 of 7 on our fire and smoke list for Grosse Pointe, by the same published formula used for every company.

Does SERVPRO of St. Clair Shores offer 24/7 service?

Its own website states 24/7 service (read 2026-09-23).

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