Michigan / SERVPRO of Saginaw / Bay City
SERVPRO of Saginaw / Bay City
470 N Adams St, Saginaw, MI 48604
4.6★ · 329 ratings received
SERVPRO of Saginaw / Bay City reviews and ranking
SERVPRO of Saginaw / Bay City has a 4.6 out of 5 rating from 329 ratings received. 43 reviews in the 6 months to 2026-10-01, averaging 4.3.
Company details
- Services stated on its site
- Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
- 24/7 service
- Stated
- IICRC certification
- Stated
- In business since
- 1967
Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.
Rating
4.6 out of 5, based on 329 ratings received on its public Google Business Profile, read 2026-10-01. How ratings feed the score.
Compare Score: 53 out of 100
- Last 90 days
- 16
- 4.1★ average
- Owner replied
- 100%
- of reviews
- Mention water jobs
- 33%
- of 272 written
- Reviews read
- 2026-10-01
- same day for all
Jobs customers mention
- Water heater leaks: 6 reviews
- Burst and frozen pipes: 5 reviews
- Ceiling leaks and water stains: 3 reviews
- Toilet overflows and leaks: 2 reviews
- Refrigerator and ice maker line leaks: 2 reviews
- Dishwasher leaks: 1 review
A customer's own words
“Michelle Gricar set us up immediately after frozen pipes caused flooding in our home. Kathy S sent her crew the same day to begin drying us out. She was on top of everything and so helpful. The reconstruction was coordinated be Dave Sova and he was constantly in touch and present during the recon making sure I was…”
Bernadette Bingham, 2019-06-02 · 5★ · Google review
One 5-star review from SERVPRO of Saginaw / Bay City's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.
Most recent reviews
“Five Star all the way! Very attentive and focused immediately to the issue.”
Kim Ohland, 2026-09-29 · 5★ · Google review
“We hired Servpro after our home was severely damaged due to roofing contractor negligence. The house was left unlivable with multiple ceilings collapsed, and we were in an active…”
christine beals, 2026-09-22 · 1★ · Google review
“Servpro was extremely thoughtful and caring. They respected our needs and property. I will highly recommend them for any of their services.”
Pamela Hanson, 2026-09-16 · 5★ · Google review
The three most recent written reviews, whatever their rating. Excerpts are shortened.
Where it ranks
- #6 of 18 on saginaw-county
- #3 of 16 on bay-county · Top-rated 2026
- #4 of 15 on saginaw-county
- #4 of 13 on bay-county
- #3 of 14 on saginaw-county · Top-rated 2026
- #3 of 13 on bay-county · Top-rated 2026
Service area
Towns named on its own website: Leonard.
FAQ
Where does SERVPRO of Saginaw / Bay City rank?
SERVPRO of Saginaw / Bay City ranks #3 of 16 on our water damage restoration list for bay-county, by the same published formula used for every company.
Does SERVPRO of Saginaw / Bay City offer 24/7 service?
Its own website states 24/7 service (read 2026-10-01).
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