Michigan / SERVPRO of Downtown Detroit/Team Miller

SERVPRO of Downtown Detroit/Team Miller

2937 E Grand Blvd Ste 311, Detroit, MI 48202

4.8★ · 106 ratings received

SERVPRO of Downtown Detroit/Team Miller reviews and ranking

SERVPRO of Downtown Detroit/Team Miller has a 4.8 out of 5 rating from 106 ratings received. 25 reviews in the 6 months to 2026-11-03, averaging 4.6. It ranks #3 of 15 for mold remediation in Grosse Pointe, and appears on 9 of our ranked lists.

Company details

Services stated on its site
Water damage restoration, Mold remediation, Fire and smoke, Sewage cleanup, Storm damage
24/7 service
Stated
IICRC certification
Stated
In business since
1967

Read from the company's own website on 2026-10-01. "Not stated" means we did not find it there.

Rating

4.8 out of 5, based on 106 ratings received on its public Google Business Profile, read 2026-11-03. How ratings feed the score.

Compare Score: 51 out of 100

Water-job proof11 / 14
Adjusted rating12 / 22
Recent work17 / 25
Owner replies6 / 6
Ready at night6 / 6
Distance0 / 15
Five-star bonus0 / 7
Badge on your website0 / 5
Last 90 days
10
4.3★ average
Owner replied
100%
of reviews
Mention water jobs
39%
of 98 written
Reviews read
2026-11-03
same day for all
SERVPRO of Downtown Detroit/Team Miller: 1 ratings at 2021-01, 106 at 2026-112021-012026-11106
Total ratings received by month, from review dates.

Jobs customers mention

  • Water heater leaks: 1 review
  • Burst and frozen pipes: 1 review
  • Leak detection: 1 review

A customer's own words

“Very professional staff! Had a significant floor drain backup, with standing water and sewage destroying the carpet in my finished basement. Called SERVPRO after hours and they gave very helpful instructions on what I needed to do next. Project manager Jon Paul advised that I would receive a call from his crew member,…”

C Walker, 2024-03-16 · 5★ · Google review

One 5-star review from SERVPRO of Downtown Detroit/Team Miller's own public review history, picked because it describes a specific job rather than a general compliment. Shown verbatim; nothing here is rewritten.

Most recent reviews

  • “The mitigation team was very courteous, always prompt and on time, and communication was perfect. The PM Justin Copley and Mo were amazing. I would recommend them to everyone.”

    Dave Kurtz, 2026-10-27 · 5★ · Google review

  • “I had a major project to be completed. Donnie from Servpro was my point of contact and handed everything professionally and considerably. When dealing with a family home it…”

    Inde Network, 2026-10-23 · 5★ · Google review

  • “Servpro has done a great job working with our church as we renovate our church parsonage after massive flood damage. This is a big job and I appreciate the communication and work…”

    Jennifer Gartha, 2026-10-20 · 5★ · Google review

The three most recent written reviews, whatever their rating. Excerpts are shortened.

Compared with nearby companies

Ranked next to SERVPRO of Downtown Detroit/Team Miller on the mold remediation list for Grosse Pointe.

Where it ranks

FAQ

Where does SERVPRO of Downtown Detroit/Team Miller rank?

SERVPRO of Downtown Detroit/Team Miller ranks #3 of 15 on our mold remediation list for Grosse Pointe, by the same published formula used for every company.

Does SERVPRO of Downtown Detroit/Team Miller offer 24/7 service?

Its own website states 24/7 service (read 2026-10-01).

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