Top-Rated Sewer Backup Cleanup in Oakland County, MI (2026)

Novi

• Novi's sewage disposal system covers the city sewer mainline only, not the building sewer lead or internal plumbing on a homeowner's property. (City of Novi, Sewer Overflow or Backup Information)
• When a Novi resident reports a sewer overflow, Water and Sewer Division staff help the resident fill out a Sewer Backup Incident Report Form at the time of the incident, and the resident must still file a written claim within 45 days. (City of Novi, Sewer Overflow or Backup Information)
• A Novi resident reaches the Water and Sewer Division at 248-735-5644 during business hours or 248-348-7100 after hours to report a backup. (City of Novi, Sewer Overflow or Backup Information)
• Part of Novi's sewage system is run directly by the Oakland County Water Resources Commissioner rather than by the city. (Oakland County Water Resources Commissioner, Basement Flooding Claim)

NOAA's storm record logs 13 storm reports (1 flood), gusts to about 64 mph at locations in Novi from 2010 through 2025. Latest: thunderstorm wind on 2025-06-24. (NOAA event record)

Highest ranked for this job in Novi: 1-800 Water Damage of Southeast Michigan. Compare water damage restoration companies in Novi

Royal Oak

• Royal Oak draws the line at the sewer connection: the city is responsible only for the city main line, and the resident is responsible for the sewer clean-out up to and including the sewer connection. (City of Royal Oak, Responding to Street/Basement Flooding)
• Royal Oak names tree roots, disposable diapers, and grease as the main obstructions that block a private sewer service line and send water backing up into floor cracks, wall seams, and floor drains. (City of Royal Oak, Responding to Street/Basement Flooding)
• If a Royal Oak crew finds the blockage is on the homeowner's side of the line, the homeowner is advised to contact a plumber or a sewer cleaning company at their own cost; the city responds immediately only when the blockage is in the city main. (City of Royal Oak, Responding to Street/Basement Flooding)
• A Royal Oak resident with a basement water issue calls the Department of Public Service at 248-246-3300 during business hours, Monday through Friday, 7:30 a.m. to 4:00 p.m. (City of Royal Oak, Sewer Division)

NOAA's storm record logs 4 storm reports (0 flood), hail up to 1.5 inches, gusts to about 60 mph at locations in Royal Oak from 2010 through 2025. Latest: thunderstorm wind on 2020-07-07. (NOAA event record)

Highest ranked for this job in Royal Oak: Prime Restoration. Compare water damage restoration companies in Royal Oak

Southfield

• Southfield tells a resident to contact the Water Department immediately on discovery of a sewer or drain overflow, at 248-796-4850, with 248-796-4899 or the police desk at 248-796-5500 after hours. (City of Southfield, Sewer and Drain Backups)
• Under PA 222, a Southfield resident with a sewage or stormwater backup must file a written claim with the city within 45 days of discovering the overflow, routed to the Office of Management and Budget at 248-796-5260. (City of Southfield, Sewer and Drain Backups)
• Southfield publishes a "Septic & Sewage System 101" brochure for residents through its Water & Sewer division. (City of Southfield, Water & Sewer)

NOAA's storm record logs 4 storm reports (0 flood), gusts to about 64 mph at locations in Southfield from 2010 through 2025. Latest: thunderstorm wind on 2023-04-05. (NOAA event record)

Highest ranked for this job in Southfield: Prime Restoration. Compare water damage restoration companies in Southfield

Bloomfield Hills

• Bloomfield Hills is one of the 16 Oakland County municipalities whose sewage system the county's Water Resources Commissioner runs directly, rather than the city running its own sanitary sewer department. (Oakland County Water Resources Commissioner, Basement Flooding Claim)
• A Bloomfield Hills resident reaches city hall at 248-644-1520 to raise a sewer or watershed concern, since the city's own engineering pages route sewage system questions to the county. (City of Bloomfield Hills)

NOAA's storm record logs 8 storm reports (1 flood), hail up to 1 inches, gusts to about 70 mph at locations in Bloomfield Hills from 2010 through 2025. Latest: thunderstorm wind on 2025-06-24. (NOAA event record)

• 2021-07-24, flash flood: A quick 2.5 inches of rain in thunderstorms lead to flash flooding of the underpass at the intersection of Maple Road and South Easton Street. (NOAA)

Highest ranked for this job in Bloomfield Hills: Response Flood & Fire. Compare water damage restoration companies in Bloomfield Hills

Farmington

• In Farmington, the resident owns and is responsible for the sewer line from their property to and including the connection at the city sewer main, even where that connection sits on the other side of the road. (City of Farmington, Water and Sewer Lines)
• The City of Farmington does a full cleaning of all municipally owned sanitary sewer lines once every five years. (City of Farmington, Water and Sewer Lines)
• A Farmington resident reaches the Public Works Department at 248-473-7250 for a sewer line issue. (City of Farmington, Water and Sewer Lines)

NOAA's storm record logs 11 storm reports (0 flood), hail up to 0.75 inches, gusts to about 64 mph at locations in Farmington from 2010 through 2025. Latest: thunderstorm wind on 2024-06-19. (NOAA event record)

Highest ranked for this job in Farmington: 1-800 Water Damage of Southeast Michigan. Compare water damage restoration companies in Farmington

Farmington Hills

• Farmington Hills tells residents plainly that municipalities do not have the legal authority or obligation to repair a private sewer lead, so that repair falls to the property owner. (City of Farmington Hills, Sewer Backup Information)
• A Farmington Hills resident who discovers a sewer overflow calls the Oakland County Water Resources Commissioner directly, at 248-858-1127 during business hours (8 a.m. to 5 p.m. weekdays) or 248-858-0931 after hours, weekends, and holidays. (City of Farmington Hills, Sewer Backup Information)
• Farmington Hills is one of the 16 Oakland County municipalities whose sewage system the county's Water Resources Commissioner runs directly rather than the city. (Oakland County Water Resources Commissioner, Basement Flooding Claim)

NOAA's storm record logs 4 storm reports (0 flood), hail up to 0.75 inches, gusts to about 63 mph at locations in Farmington Hills from 2010 through 2025. Latest: thunderstorm wind on 2019-06-01. (NOAA event record)

Highest ranked for this job in Farmington Hills: 1-800 Water Damage of Southeast Michigan. Compare water damage restoration companies in Farmington Hills

Auburn Hills

• An Auburn Hills resident reports a sewer backup to the Department of Public Works at 248-391-3777 during business hours; after hours, weekends, and holidays the call routes to the Auburn Hills Police Department. (City of Auburn Hills, Public Utilities)
• Auburn Hills maintains a formal Sewer Back-Up Policy and a Sewer Back Ups Claim Form, filed with the Public Utilities Manager at 1500 Brown Rd, Auburn Hills, MI 48326. (City of Auburn Hills, Public Utilities)
• Auburn Hills points residents to Michigan Public Act 222 of 2001 as the governing law for a sewer backup claim against the city. (City of Auburn Hills, Public Utilities)

NOAA's storm record logs 7 storm reports (0 flood), hail up to 0.88 inches, gusts to about 63 mph at locations in Auburn Hills from 2010 through 2025. Latest: thunderstorm wind on 2024-08-27. (NOAA event record)

Highest ranked for this job in Auburn Hills: Response Flood & Fire. Compare water damage restoration companies in Auburn Hills

Northville

• Northville tells a resident that the city does not have the legal authority or obligation to repair a private sewer lead, and it is the property owner's responsibility to call a licensed plumber or drain service to correct a problem in that line. (City of Northville, Water & Sewer)
• Northville's water and sewer rates, effective June 1, 2026, charge $7.58 per 1,000 gallons used, plus a bi-monthly ready-to-serve charge ranging from $27.07 for up to a 1-inch meter to $541.23 for a 6-inch meter. (City of Northville, Water & Sewer)
• A Northville resident calls the Department of Public Works at 248-449-9930 during business hours (8 a.m. to 3:30 p.m. weekdays), or Northville Community Dispatch non-emergency at 248-349-1234 after hours, and must still file a written claim within 45 days with the City Clerk at 215 W Main Street. (City of Northville, Water & Sewer)

Highest ranked for this job in Northville: 1-800 Water Damage of Southeast Michigan. Compare water damage restoration companies in Northville

Troy

• A Troy resident with a sewage or stormwater system overflow must file a written claim with the City Attorney's Office, 500 W. Big Beaver, Troy, MI 48084, within 45 days after the backup is discovered, or lose the right to recover damages. (City of Troy, Water and Sewer Legal Claims)
• A Troy resident reports a backup to the Water Division at 248-524-3370 during business hours or to the Troy Police Department at 248-524-3477 after hours. (City of Troy, Water and Sewer Legal Claims)
• Troy requires backflow prevention device testing every three years for residential properties, based on the resident's assigned water billing district, and every year for commercial properties, with results submitted through the city's Swift Comply program. (City of Troy, Backflow Prevention)

NOAA's storm record logs 16 storm reports (0 flood), hail up to 1 inches, gusts to about 64 mph at locations in Troy from 2010 through 2025. Latest: thunderstorm wind on 2025-03-30. (NOAA event record)

Highest ranked for this job in Troy: Response Flood & Fire. Compare water damage restoration companies in Troy

Rochester Hills

• A Rochester Hills resident reaches the Department of Public Services at 248-656-4600, with water and sewer billing questions handled separately by the Fiscal Department at 248-656-4688. (City of Rochester Hills, Public Services / Engineering)
• On a Rochester Hills lot, the city owns only the storm inlet grates that take direct road runoff; the individual sump line discharge for the lot belongs to the property owner. (City of Rochester Hills, Stormwater)

NOAA's storm record logs 13 storm reports (0 flood), gusts to about 64 mph at locations in Rochester Hills from 2010 through 2025. Latest: thunderstorm wind on 2026-05-18. (NOAA event record)

Highest ranked for this job in Rochester Hills: Response Flood & Fire. Compare water damage restoration companies in Rochester Hills

West Bloomfield Township

• West Bloomfield Township's water and sewer department runs on an annual budget of just more than $25 million, more than 70% of which is a fixed expense the township pays to the Great Lakes Water Authority. (Charter Township of West Bloomfield, Water/Sewer Utilities)
• West Bloomfield's Environmental Division, at 248-451-4818, handles resident complaints about wet yards and wet basements, while drainage on public roads falls to the Oakland County Road Commission and public drains fall to the Oakland County Water Resources Commissioner. (Charter Township of West Bloomfield, Drainage Concerns)
• West Bloomfield lists 248-975-9200 as its urgent, after-hours water and sewer emergency line. (Charter Township of West Bloomfield, Water/Sewer Utilities)

NOAA's storm record logs 10 storm reports (0 flood), hail up to 1 inches, gusts to about 64 mph at locations in West Bloomfield Township from 2010 through 2025. Latest: thunderstorm wind on 2026-06-10. (NOAA event record)

Highest ranked for this job in West Bloomfield Township: Prime Restoration (office in West Bloomfield Township). Compare water damage restoration companies in West Bloomfield Township

Birmingham

• Birmingham's sewer network is mostly combined, not separate: the city has 37 miles of sanitary sewers, 79 miles of combined sewers, and 9 miles of storm sewers, serving about 8,600 sewage customers. (City of Birmingham, Engineering Department, Sewers)
• Birmingham's combined sewer overflow tunnel project cost approximately $35 million, according to the Oakland County Water Resources Commissioner's September 8, 2025 briefing to the city. (Oakland County Water Resources Commissioner briefing to Birmingham, reported by CitizenPortal.ai)
• The Evergreen Farmington sewer system that serves Birmingham has had $135,000,000 in corrective-action projects to date and recently bought an added 52 cubic feet per second of capacity, raising its total from about 172 CFS to about 229 CFS. (Oakland County Water Resources Commissioner briefing to Birmingham, reported by CitizenPortal.ai)
• The Bloomfield Basin, part of the system serving Birmingham, can see inflows on the order of hundreds of cubic feet per second during a storm, county engineers told the city. (Oakland County Water Resources Commissioner briefing to Birmingham, reported by CitizenPortal.ai)

NOAA's storm record logs 9 storm reports (0 flood), gusts to about 63 mph at locations in Birmingham from 2010 through 2025. Latest: thunderstorm wind on 2024-08-27. (NOAA event record)

Highest ranked for this job in Birmingham: Response Flood & Fire. Compare water damage restoration companies in Birmingham