Michigan / Macomb County / sewer backup cleanup
Top-Rated Sewer Backup Cleanup in Macomb County, MI (2026)
We compared 39 restoration companies serving Macomb County for sewer backup cleanup, using their ratings, customer reviews and the facts on their own websites. Updated November 2026. Below the list: what to do first, and what every town in Macomb County has on record.
Who is the best sewer backup cleanup company in Macomb County?
By our published formula for this job, Response Flood & Fire ranks first of 39 companies serving Macomb County, with 4.9 stars from 241 ratings and 7 reviews that mention this kind of job. Prime Restoration ranks second and All Dry Services Of Metro Detroit third. Data checked November 2026.
Companies compared for sewer backup cleanup (November 2026)
| # | Company | Office | Rating | Job reviews | 24/7 | Score /100 |
|---|---|---|---|---|---|---|
| 1 | Response Flood & Fire | Rochester Hills | 4.9★ · 241 | 7 of 192 | Stated | 81 |
| 2 | Prime Restoration | Sterling Heights | 5.0★ · 186 | 1 of 148 | Stated | 80 |
| 3 | All Dry Services Of Metro Detroit | Sterling Heights | 4.9★ · 121 | 8 of 103 | Stated | 74 |
| 4 | On Site Specialty Cleaning and Restoration | Warren | 4.8★ · 320 | 11 of 294 | Stated | 73 |
| 5 | SERVPRO of West Sterling Heights | Sterling Heights | 4.8★ · 324 | 10 of 303 | Stated | 72 |
| 6 | Micronix Mold & Trauma Services LLC | Detroit | 5.0★ · 132 | 0 of 110 | Stated | 71 |
| 7 | Onpoint Property Restoration | Bruce Township | 4.9★ · 43 | 2 of 39 | Stated | 70 |
| 8 | CONSTRUCTEAM | Fraser | 4.9★ · 162 | 1 of 154 | Stated | 69 |
| 9 | Seco Water Damage Restoration and Mold Removal | Sterling Heights | 5.0★ · 32 | 1 of 32 | Stated | 69 |
| 10 | SERVPRO of St. Clair Shores | Roseville | 4.7★ · 116 | 4 of 103 | Stated | 66 |
| 11 | DRYmedic Restoration Services of Bloomfield Hills | Bloomfield Township | 4.8★ · 535 | 17 of 469 | Stated | 64 |
| 12 | VersaPro Restoration | Clinton Township | 5.0★ · 40 | 0 of 30 | Stated | 61 |
| 13 | Dry Pros | Warren | 4.9★ · 59 | 1 of 47 | Stated | 60 |
| 14 | 911 Restoration of Metro Detroit East | Allen Park | 5.0★ · 52 | 2 of 42 | Stated | 56 |
| 15 | 24/7Restoration | Sterling Heights | 5.0★ · 9 | 1 of 9 | Stated | 55 |
Job reviews: reviews that mention a sewer or sewage backup, out of the company's reviews with text. Ratings come from each company's public Google Business Profile.
How we ranked them for this job
Each company gets a Compare Score out of 100 from the formula on our methodology page: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5). On this page the 14-point water-job proof part measures the share of a company's reviews that mention a sewer or sewage backup instead of water jobs in general. 5% or more earns the full 14. No company can pay to appear or to move up.
What to do in the first hour
- 1
Stop using water everywhere in the house. Every toilet, sink, tub, washer and dishwasher drains to the same sewer lateral. Until the line clears, any water you run comes back up the lowest drain.
- 2
Keep people and pets away from the water. Sewage carries bacteria and viruses. Keep children and pets out of the area. If you must walk in it, wear rubber boots and gloves, and wash after.
- 3
Shut off power to the wet area if you can do it dry. Do not stand in water to reach the panel. If the panel is in the wet area, call the power company.
- 4
Check whether neighbors have it too. If only your house backed up on a dry day, the blockage is usually in your own lateral, and a plumber clears it. If several houses backed up during a storm, the public sewer likely surcharged, and the city or county needs to know the same day.
- 5
Photograph the water line and every damaged item. Shoot the floor drain, the fixtures that backed up, the water line on walls, and each item before it goes out. Write down the date and time it started.
- 6
Report it and send written notice. Call the sewer number for your town (listed below). If the public sewer may be the cause, Michigan law requires written notice to the agency within 45 days.
- 7
Call your insurer and a restoration company. Ask your insurer whether your policy carries water or sewer backup coverage and what its limit is. Ask the restoration company how it contains, removes and disinfects sewage-contaminated material.
Clean, gray or black water: what came into the house
| Kind of water | Typical source | How it is handled |
|---|---|---|
| Clean water | A supply line, a water heater, rain through a window | Dried in place when caught early |
| Gray water | A washer or dishwasher drain, a sump pit that sat | Cleaned and dried; soaked pad and some porous items removed |
| Black water (sewage) | A floor drain, toilet or tub backing up from the sewer | Porous materials it touched are removed; hard surfaces cleaned and disinfected; then dried |
The top 15 of 39 companies for sewer backup cleanup in Macomb County
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: floodfirefix.com/service-areas/water-damage-restoration-macomb-county-mi
Best for
- 7 customer reviews mention a sewer or sewage backup
- 4.9 stars from 241 ratings
- Its site states 24/7 service
Address: 1753 W Hamlin Rd, Rochester Hills, MI 48309, USA
License verified: Michigan license #262400246, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Local page: primerestorationllc.com/macomb
Best for
- 1 customer review mentions a sewer or sewage backup
- 5.0 stars from 186 ratings
- Its site states 24/7 service
Address: 13854 Lakeside Circle Ste 558, Sterling Heights, MI 48313
License verified: Michigan license #262500492, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Local page: n/a
Best for
- 8 customer reviews mention a sewer or sewage backup
- 4.9 stars from 121 ratings
- Its site states 24/7 service
Address: 42864 Mound Rd, Sterling Heights, MI 48314
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 11 customer reviews mention a sewer or sewage backup
- Its site states 24/7 service
- Its site states IICRC certification
Address: 1919 Concept Dr, Warren, MI 48091, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 1967 on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 10 customer reviews mention a sewer or sewage backup
- Its site states 24/7 service
- Its site states IICRC certification
Address: 6993 19 Mile Rd, Sterling Heights, MI 48314, USA
Why choose this provider: states Water damage, Mold, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-10-01.
Local page: n/a
Best for
- 5.0 stars from 132 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 235 Woodland St, Detroit, MI 48202
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 2 customer reviews mention a sewer or sewage backup
- Its site states 24/7 service
- Its site states IICRC certification
Address: 69225 Powell Rd, Bruce Township, MI 48065, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2005 on its own site — source, checked 2026-09-28.
Local page: n/a
Best for
- 1 customer review mentions a sewer or sewage backup
- 4.9 stars from 162 ratings
- Its site states 24/7 service
Address: 31780 Groesbeck Hwy, Fraser, MI 48026
License verified: Residential Builder Company #2102180680, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Sewage, Storm, 24/7 service on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 1 customer review mentions a sewer or sewage backup
- Its site states 24/7 service
Watch for
- No IICRC certification stated on its site; ask for the certificate
Address: 6300 Metro Pkwy, Sterling Heights, MI 48312, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 1967 on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 4 customer reviews mention a sewer or sewage backup
- Its site states 24/7 service
- Its site states IICRC certification
Address: 15715 Martin Rd, Roseville, MI 48066, USA
Bloomfield Township, MI
4.8★ · 535 ratings received
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service on its own site — source, checked 2026-09-23.
Best for
- 17 customer reviews mention a sewer or sewage backup
- Most ratings received on this list
- Its site states 24/7 service
Watch for
- No IICRC certification stated on its site; ask for the certificate
Address: 795 Industrial Ct, Bloomfield Township, MI 48302, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2003 on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
- In business since 2003, per its site
Address: 22793 Patmore Dr, Clinton Township, MI 48036, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2021 on its own site — source, checked 2026-09-23.
Best for
- 1 customer review mentions a sewer or sewage backup
- 4.9 stars from 59 ratings
- Its site states 24/7 service
Address: 27851 Gilbert Dr, Warren, MI 48093, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2003 on its own site — source, checked 2026-10-01.
Best for
- 2 customer reviews mention a sewer or sewage backup
- 5.0 stars from 52 ratings
- Its site states 24/7 service
Address: 17430 Ecorse Rd, Allen Park, MI 48101
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Best for
- 1 customer review mentions a sewer or sewage backup
- Its site states 24/7 service
- Its site states IICRC certification
Watch for
- Only 9 ratings received so far
Address: 42766 Mound Rd, Sterling Heights, MI 48314, USA
Water in your home in Macomb County right now?
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Floods and heavy rain in Macomb County, 2010-2025
From 2010 through 2025, the federal storm record logs 15 flash floods and 24 other flood events in Macomb County, the kind of rain that overloads sewers and drains and backs water into basements. (NOAA National Centers for Environmental Information, Storm Events Database, read 2026-10-02)
| Date | Where | Event | Strength | Property damage | Record |
|---|---|---|---|---|---|
| 2025-07-28 | Sterling Hgts | Flash Flood | Not given | NOAA | |
| 2025-06-18 | Anchor Bay Gardens | Flash Flood | Not given | NOAA | |
| 2024-08-02 | East Detroit | Flash Flood | Not given | NOAA | |
| 2024-07-23 | Van Dyke | Flash Flood | Not given | NOAA | |
| 2021-08-12 | Cady | Flash Flood | $100,000 | NOAA | |
| 2021-06-26 | Pleasant Ridge | Flash Flood | $1.0 million | NOAA | |
| 2020-09-01 | St Clair Shrs | Flood | Not given | NOAA | |
| 2020-08-28 | Mt Vernon | Flash Flood | Not given | NOAA | |
| 2020-08-28 | Mt Vernon | Flood | Not given | NOAA | |
| 2020-08-01 | St Clair Shrs | Flood | Not given | NOAA | |
| 2020-07-10 | Pleasant Ridge | Flash Flood | Not given | NOAA | |
| 2020-07-01 | St Clair Shrs | Flood | Not given | NOAA | |
| 2020-06-01 | St Clair Shrs | Flood | Not given | NOAA | |
| 2020-01-11 | Mt Clemens | Flood | Not given | NOAA | |
| 2020-01-11 | Mt Clemens | Flood | Not given | NOAA | |
| 2020-01-11 | Romeo | Flood | Not given | NOAA |
Shown: the most recent flash flood, flood and heavy rain events. Newest first.
Storm reports by town in Macomb County
| Town | Flood reports | All storm reports | Largest hail | Strongest gust | Latest report |
|---|---|---|---|---|---|
| Roseville | 1 | 23 | 1.5 in | about 75 mph | 2026-05-04 |
| Shelby Township | 1 | 22 | 1 in | about 64 mph | 2025-08-12 |
| Sterling Heights | 4 | 19 | 2.25 in | about 64 mph | 2025-07-28 |
| Fraser | 0 | 9 | None logged | about 64 mph | 2026-05-19 |
| Warren | 0 | 5 | 1.75 in | about 62 mph | 2024-07-23 |
| Macomb Township | 0 | 3 | 1 in | None logged | 2026-03-06 |
Reports logged by NOAA at locations inside each town, 2010-2025. Towns without a row had no report placed inside their limits; storms there are logged under nearby places.
Macomb County: what is on record
- A significant portion of Macomb County relies on septic systems for sewage disposal, and proper design, installation, and maintenance of those systems matters for preventing water pollution and communicable disease. (Macomb County Health Department, Environmental Health Services)
Sewer laterals and house age, town by town in Macomb County
The sewer lateral usually dates from when the house was built. Older laterals of clay or cast iron crack and root more often. Oldest first.
| Town | Median year homes were built | Homes built before 1960 | Owner-occupied |
|---|---|---|---|
| Fraser | 1961 | 25% | 73% |
| Roseville | 1961 | 47% | 66% |
| Warren | 1965 | 32% | 71% |
| Sterling Heights | 1977 | 8% | 76% |
| Clinton Township | 1980 | 15% | 66% |
| Shelby Township | 1989 | 11% | 74% |
| Macomb Township | 2000 | 4% | 91% |
Source: U.S. Census Bureau, American Community Survey 2020-2024 5-year estimates, tables B25035, B25034 and B25003.
Sewer backup cleanup town by town in Macomb County
Sterling Heights
- Sterling Heights sits on the Macomb Interceptor Drain Drainage District for sanitary sewer service. (Macomb County Public Works, Wastewater Services)
- Sterling Heights runs separate storm and sanitary sewer systems rather than a combined system, and the city adopted its current stormwater management standards on May 17, 2023. (City of Sterling Heights, Public Works)
- The city's Water & Sewer Division states its job includes keeping proper flow through the sanitary system to prevent backups from occurring. (City of Sterling Heights, Public Works)
NOAA's storm record logs 19 storm reports (4 flood), hail up to 2.25 inches, gusts to about 64 mph at locations in Sterling Heights from 2010 through 2025. Latest: flash flood on 2025-07-28. (NOAA event record)
- 2025-07-28, flash flood: Numerous roadways completely flooded in Fraser and Sterling Heights. (NOAA)
- 2016-08-16, flood: Numerous highways and surface streets were closed due to flooding. (NOAA)
- 2013-08-30, flash flood: A couple feet of water was covering area roads. (NOAA)
Highest ranked for this job in Sterling Heights: Prime Restoration (office in Sterling Heights). Compare water damage restoration companies in Sterling Heights
Warren
- The sewer lateral from the house to the main sewer line in the street is the homeowner's responsibility, per the city's homeowner guide to preventing backups. (City of Warren, Property Owner Sewer Responsibility)
- Warren tells residents to only flush human waste and toilet paper, because disposable wipes, pads, and cleaning products will not dissolve and normally plug the sewer lateral service line and drains. (City of Warren, Rain Preparedness & Response)
- Warren advises homeowners to direct gutter downspouts 5 feet away from the home's foundation and to maintain, routinely clean, and television-inspect the sewer lateral service line, repairing it as needed. (City of Warren, Rain Preparedness & Response)
- A Warren resident reports a sewer problem to the Water and Sewer Department at 586-759-9200, the same line used for after-hours emergencies. (City of Warren, Water and Sewer System)
NOAA's storm record logs 5 storm reports (0 flood), hail up to 1.75 inches, gusts to about 62 mph at locations in Warren from 2010 through 2025. Latest: thunderstorm wind on 2024-07-23. (NOAA event record)
Highest ranked for this job in Warren: Response Flood & Fire. Compare water damage restoration companies in Warren
Fraser
- The homeowner's sewer responsibility does not end at the property line. Fraser's homeowner guide states the portion of the building sewer that extends beyond the property line into the public right of way is also the owner's responsibility to maintain and repair, all the way to the city's sewer main. (City of Fraser, Department of Public Works, Understanding Your Private Sewer Lateral)
- Fraser's ordinance guide states that all sewer lateral maintenance and repairs are performed at the owner's expense, and the owner is liable for all damages resulting from a failure to maintain the line. (City of Fraser, Department of Public Works, Understanding Your Private Sewer Lateral)
- Fraser recommends a homeowner inspect their sewer lateral every 5 to 10 years and install a cleanout pipe in the line if one is not already present. (City of Fraser, Department of Public Works, Understanding Your Private Sewer Lateral)
- Fraser's sewer mains carry wastewater through the city's system to the Macomb County Interceptor and ultimately to the Great Lakes Water Authority for treatment. (City of Fraser, Department of Public Works, Understanding Your Private Sewer Lateral)
NOAA's storm record logs 9 storm reports (0 flood), gusts to about 64 mph at locations in Fraser from 2010 through 2025. Latest: thunderstorm wind on 2026-05-19. (NOAA event record)
Highest ranked for this job in Fraser: Prime Restoration. Compare water damage restoration companies in Fraser
Roseville
- Roseville's Water and Sewer Division operates and maintains over 150 miles of combined water and sanitary sewer main. (City of Roseville, Public Services)
- A Roseville resident reaches the Public Services Department directly at 586-445-5470 for sewer-related questions. (City of Roseville, Public Services)
NOAA's storm record logs 23 storm reports (1 flood), hail up to 1.5 inches, gusts to about 75 mph at locations in Roseville from 2010 through 2025. Latest: thunderstorm wind on 2026-05-04. (NOAA event record)
Highest ranked for this job in Roseville: Prime Restoration. Compare water damage restoration companies in Roseville
Clinton Township
- Clinton Township's Public Services, Water & Sewer Division is responsible for delivering safe drinking water and sanitary sewer main maintenance for township residents. (Charter Township of Clinton, Water & Sewer)
- A Clinton Township resident reaches the Department of Public Services at DPS@clintontownship-mi.gov or 586-286-9300 for water and sewer issues. (Charter Township of Clinton, Water & Sewer)
Highest ranked for this job in Clinton Township: Prime Restoration. Compare water damage restoration companies in Clinton Township
Macomb Township
- Macomb Township runs 8 pump stations across the township's sanitary sewer system, which a homeowner's flushed wipes or grease can damage and back up. (Macomb Township, Department of Public Works)
- A Macomb Township resident reaches the water and sewer line at waterandsewer@macomb-mi.gov or 586-598-0687. (Macomb Township, Department of Public Works)
- Macomb Township's Department of Public Works warns that flushable wipes do not break down like toilet paper and cause severe damage to the pumps inside the township's pump stations. (Macomb Township, Department of Public Works)
NOAA's storm record logs 3 storm reports (0 flood), hail up to 1 inches at locations in Macomb Township from 2010 through 2025. Latest: hail on 2026-03-06. (NOAA event record)
Highest ranked for this job in Macomb Township: Prime Restoration (office in Macomb Township). Compare water damage restoration companies in Macomb Township
Shelby Township
- Shelby Township's code puts all costs of installing and connecting the building sewer, the pipe from the house to the public sewer, on the property owner, and makes the owner answer for any damage that installation causes. (Shelby Charter Township Code, Sec. 58-252)
- No one may uncover, connect to, open, alter or disturb a public sewer in Shelby Township without a written permit from the Director of Public Works, and the connection is made under the director's supervision. (Shelby Charter Township Code, Secs. 58-251 and 58-259)
- Shelby Township's 2026 sewer rate is $6.420 per hundred cubic feet (748 gallons) plus a $1.65 administrative fee, on bills produced after January 1, 2026. (Shelby Township Department of Public Works)
- Shelby Township residents report water and sewer problems to the Department of Public Works at 586-731-5990 or dpw@shelbytwp.org; the DPW building is at 6333 23 Mile Road. (Shelby Township Department of Public Works)
NOAA's storm record logs 22 storm reports (1 flood), hail up to 1 inches, gusts to about 64 mph at locations in Shelby Township from 2010 through 2025. Latest: thunderstorm wind on 2025-08-12. (NOAA event record)
Highest ranked for this job in Shelby Township: Response Flood & Fire. Compare water damage restoration companies in Shelby Township
Your line or the public sewer: who pays
Who pays depends on where the blockage sits. Many towns make the homeowner responsible for the lateral from the house to the main; the town notes below say where your town draws the line when it publishes it.
Signs the problem is your lateral
Only your house is affected, the weather is dry, the backup gets worse when you run water, or roots have been a problem before. A plumber with a sewer camera can show where the line is blocked or broken.
Signs the problem is the public sewer
Several houses on the street back up at once, usually during or right after heavy rain, and water keeps rising even with nothing running inside.
Why it matters for the claim
Michigan law excludes backups caused by a blockage in the private lateral or building drain. A camera report or a plumber invoice that names the cause helps either way.
What sewage cleanup includes
Sewage cleanup is treated differently from a clean-water leak because of what the water carries.
Containment
The crew seals off the area so contaminated material is not tracked through the house.
Removal of porous materials
Carpet, pad, drywall, insulation and particleboard that sewage touched are removed and bagged. Drywall is usually cut well above the water line.
Cleaning and disinfecting
Concrete, framing and other hard surfaces are cleaned and treated with a disinfectant before drying starts.
Drying and readings
Dehumidifiers and air movers run until moisture readings reach a dry target. Ask for the readings in writing.
Insurance and sewer backups
Backup coverage is often separate
Many homeowner policies cover water that backs up through a sewer or drain only if a water backup endorsement was added. Look on your declarations page for "water backup" or "sewer backup" and its limit.
Limits can be low
Backup endorsements often carry their own dollar limit. A finished basement can exceed it. Ask your agent what yours pays before a storm, not after.
Keep the paper trail
Photos, the plumber or camera report, the restoration invoice and your written notice to the city all support both the insurance claim and any claim against the sewer agency.
Michigan rules that apply
- To file a PA 222 claim for sewage backup damage against a Michigan governmental agency, the claimant's written notice must reach the agency within 45 days of the date the damage was discovered, or should have been discovered, and must include the claimant's name, address, phone number, the affected property's address, the date of discovery, and a brief description of the claim. (Oakland County Water Resources Commissioner, Basement Flooding Claim)
Related lists
FAQ
Who is the best sewer backup cleanup company in Macomb County?
Response Flood & Fire ranks first of 39 by our published formula for this job, with 4.9 stars from 241 ratings and 7 reviews that mention this kind of job. Prime Restoration ranks second and All Dry Services Of Metro Detroit third.
Can I clean up a sewer backup myself?
A small amount on bare concrete can be cleaned with gloves, boots and a disinfectant. Sewage on carpet, drywall or anything porous, or more than a small puddle, should be handled by a crew because those materials have to be removed.
Can carpet be saved after a sewage backup?
Carpet and pad soaked by sewage are normally thrown out, because the contamination cannot be reliably cleaned out of them.
Why does my floor drain back up when it rains?
Heavy rain fills the sewer, especially where downspouts or footing drains feed it. When the pipe is full, water rises out of the lowest opening it reaches, which is usually a basement floor drain.
How is this list ranked?
By the same published 100-point Compare Score as every list on this site, with one change: the 14-point water-job proof part measures the share of each company's reviews that mention sewer or sewage backups. No company can pay to appear or to move up.