Top-Rated Flooded Basement Cleanup in Macomb County, MI (2026)

Sterling Heights

• Sterling Heights names four flood sources on its own flood services page: the Clinton River, the Red Run Drain, the Plumbrook Drain, and Beaver Creek. A resident can check floodplain status at the Public Library, on the city GIS map, or by calling the Office of Engineering at 586-446-2720, and the city sits on the Macomb Interceptor Drain Drainage District for sanitary sewer service. (City of Sterling Heights, Flood Services)
• Sterling Heights runs separate storm and sanitary sewer systems rather than a combined system; the city adopted its current stormwater management standards on May 17, 2023, and handles sanitary-system flow through its own Water & Sewer Division. (City of Sterling Heights, Public Works)
• A resident reports a drain blockage or backup to the Water & Sewer Division at 586-446-2440, 7200 18 Mile Road, Monday through Friday, 7 a.m. to 3:30 p.m. (City of Sterling Heights, Water, Sewer & Drainage)
• Michigan's Public Act 222 of 2001 bars compensation for a sewage-system backup unless the claimant gives the responsible governmental agency written notice within 45 days of discovering the damage, under MCL 691.1419. Because Macomb County Public Works Commissioner operates county drain and interceptor infrastructure that serves Sterling Heights, a claim tied to that county system goes through the county's 24-hour hotline at (877) 679-4337 as a first step. (Michigan Legislature, MCL 691.1419; Macomb County Public Works Commissioner)

NOAA's storm record logs 19 storm reports (4 flood), hail up to 2.25 inches, gusts to about 64 mph at locations in Sterling Heights from 2010 through 2025. Latest: flash flood on 2025-07-28. (NOAA event record)

• 2025-07-28, flash flood: Numerous roadways completely flooded in Fraser and Sterling Heights. (NOAA)
• 2016-08-16, flood: Numerous highways and surface streets were closed due to flooding. (NOAA)
• 2013-08-30, flash flood: A couple feet of water was covering area roads. (NOAA)

Highest ranked for this job in Sterling Heights: Dry Space Property Restoration. Compare water damage restoration companies in Sterling Heights

Warren

• Warren treats its own wastewater rather than sending it to a county system, at a plant originally designed in 1957 and now rated for 50 million gallons a day in normal weather and up to 100 million gallons a day during a storm; it currently processes about 22 million gallons a day. A resident reports a sewer problem to the city's own water and sewer system, not Macomb County Public Works. (City of Warren, Warren Water Recovery Facility)
• Warren spent about $95 million between 2012 and 2021 on a Sanitary Sewer Overflow (SSO) Program to cut sewer backups: several miles of relief sewers installed 2012-2015, upgrades to the 9 Mile Road Pump Station, and a new Stephens Road Detention Basin that can hold 22 million gallons of wet-weather sewer flow, fed by a new 48-inch force main completed in 2021. The basin cost $37.5 million on its own and drains back out by gravity after a storm, with no pump needed. (City of Warren, Stephens Road Detention Basin Project Highlights)
• A resident with an active water or sewer emergency, including flooding, calls the city's water customer service line at (586) 759-9200, which covers after-hours emergencies, or emails warrenwateraccount@cityofwarren.org. (City of Warren, Water and Sewer System)
• The August 11-13, 2014 storm led to federal disaster declaration DR-4195-MI on September 25, 2014; FEMA designated Macomb County, which includes Warren, for both Individual Assistance and Public Assistance. (FEMA, DisasterDeclarationsSummaries open data, Disaster 4195)

NOAA's storm record logs 5 storm reports (0 flood), hail up to 1.75 inches, gusts to about 62 mph at locations in Warren from 2010 through 2025. Latest: thunderstorm wind on 2024-07-23. (NOAA event record)

Highest ranked for this job in Warren: Dry Space Property Restoration. Compare water damage restoration companies in Warren

Fraser

• Fraser owns its sanitary sewer main outright, and the homeowner is responsible only for the private lateral line between the house and that main. DPW staff help determine whether a blockage sits in the city main or the private line, and residents call Public Works at 586-293-2001 to start that process. (City of Fraser, Sewer)
• Fraser's storm sewer system, which the city says ranges from local street drainage to large-diameter collection pipes, operates under a Michigan NPDES permit, and the city runs its Stormwater Management Program separately from its public education partnership with the Clinton River Watershed Council. (City of Fraser, Stormwater)
• The city publishes a document, "Understanding Your Private Sewer Lateral," to help a homeowner work out where the city's sanitary main ends and the resident's own responsibility for the service line begins. (City of Fraser, Sewer)
• Under Michigan's Public Act 222 of 2001 (MCL 691.1419), a resident is not entitled to compensation for a sewage-system backup unless they give the responsible governmental agency written notice within 45 days of discovering the damage. For a backup from the city's own sanitary main, that notice goes to Fraser's Department of Public Works at 586-293-2001. (Michigan Legislature, MCL 691.1419)

NOAA's storm record logs 9 storm reports (0 flood), gusts to about 64 mph at locations in Fraser from 2010 through 2025. Latest: thunderstorm wind on 2026-05-19. (NOAA event record)

Highest ranked for this job in Fraser: Prime Restoration. Compare water damage restoration companies in Fraser

Roseville

• Roseville's own Water and Sewer Division, not the county, owns and maintains more than 150 miles of water and sanitary sewer main in the city, even though part of Roseville also sits inside the county's Martin Sanitary Diversion district. A resident calls Public Services at 586-445-5470 to report a backup. (City of Roseville, Public Services)
• Roseville's own Water and Sewer Division, not the county, owns and runs more than 150 miles of water and sanitary sewer main inside the city. Stormwater is handled separately: it collects in city catch basins and large pipes and then flows into drains owned by Macomb County, which is a separated-sewer setup rather than a combined one. (City of Roseville, MI - Public Services)
• Macomb County Public Works administers 475 county drains that all eventually carry stormwater to Lake St. Clair, plus the Macomb Interceptor Drain, which carries sanitary sewage for more than 1 million county residents including Roseville's system tie-ins. (Macomb County Public Works)
• Under Michigan's Public Act 222 of 2001 (MCL 691.1419), a Roseville homeowner with sewage backup damage must send the responsible governmental agency written notice within 45 days of discovering the damage, naming the property address, the discovery date, and a brief description of the claim, or the law bars recovery. (Michigan Legislature, MCL 691.1419)

NOAA's storm record logs 23 storm reports (1 flood), hail up to 1.5 inches, gusts to about 75 mph at locations in Roseville from 2010 through 2025. Latest: thunderstorm wind on 2026-05-04. (NOAA event record)

Highest ranked for this job in Roseville: Prime Restoration. Compare water damage restoration companies in Roseville

Clinton Township

• Clinton Township runs its own Water and Sewer Division for drinking water and sanitary sewer mains, reachable at 586-286-9300 or, after hours, 586-469-5502, while sitting on the county's Macomb Interceptor Drain Drainage District for sewage conveyance. Macomb County Public Works' own headquarters sits inside the township. (Clinton Township, Water & Sewer)
• Clinton Township's own Department of Public Services runs the drinking water and sanitary sewer mains, separate from stormwater: DPS handles township-owned stormwater property, Macomb County's Department of Roads handles public road drains and ditches, Macomb County Public Works Office handles the major county drains, and MDOT handles state highway drainage. (Clinton Township Stormwater Drainage)
• Under MCL 691.1417, a township resident claiming sewage backup damage must show the agency's sewage system had a defect, that the agency knew or should have known about it, and that it failed to take reasonable steps to fix it in a reasonable time; sections 16 through 19 of Public Act 222 of 2001 state this is the sole legal remedy, replacing any common-law claim. (Michigan Legislature, MCL 691.1417)
• A resident reports a drain or ditch problem to Clinton Township DPS at (586) 286-9300 or DPS@clintontownship-mi.gov, to Macomb County's Department of Roads at (586) 463-8671 for a road drain, or to Macomb County Public Works at (586) 469-5325 for a major county drain, depending on which system is involved. (Clinton Township Stormwater Drainage)

Highest ranked for this job in Clinton Township: Prime Restoration. Compare water damage restoration companies in Clinton Township

Macomb Township

• Macomb Township's Department of Public Works serves about 30,000 metered water and sewer customers across 36 square miles through 8 pump stations, and new connections require a water and/or sewer tap permit. The department warns that flushable wipes, which do not break down like toilet paper, are a frequent cause of pump damage. Call 586-598-0687, or 586-598-1790 for an emergency. (Macomb Township, Department of Public Works)
• Macomb Township's own Department of Water and Sewer, not the county, runs the sanitary sewer system through 8 pump stations, and its biggest routine failure point is residents flushing wipes that do not break down the way toilet paper does and that damage the pumps, which can trigger a backup well before a storm is involved. (Macomb Township, Department of Public Works)
• Macomb County Public Works Office administers the 475 county drains that eventually carry all of the county's stormwater, including the township's, to Lake St. Clair, separate from the township's own sanitary sewer pump stations. (Macomb County Public Works)
• A township resident reports a pump station or sanitary sewer backup to the Department of Water and Sewer at 586-598-0687, or 586-598-1790 for an after-hours emergency, rather than to the county, since the township runs its own sanitary system. (Macomb Township, Department of Public Works)

NOAA's storm record logs 3 storm reports (0 flood), hail up to 1 inches at locations in Macomb Township from 2010 through 2025. Latest: hail on 2026-03-06. (NOAA event record)

Highest ranked for this job in Macomb Township: Prime Restoration (office in Macomb Township). Compare water damage restoration companies in Macomb Township

Shelby Township

• Shelby Township's sewage connects into one of Macomb County's multi-community sewer systems rather than a township-owned treatment plant. For questions about which county district serves a specific address, residents can reach Macomb County Public Works directly at 586-469-5100. (Macomb County Public Works, Wastewater Services)
• Shelby Township's sanitary sewage runs through the Macomb Interceptor Drain Drainage District (MIDDD), which the Macomb County Public Works Office operates for about 600,000 residents across Shelby Township, Chesterfield, Clinton Township, Fraser, Harrison Township, Lenox Township, Macomb Township, New Haven, Sterling Heights, Utica, and Washington Township. (Macomb County Public Works, Wastewater Services)
• Anyone whose sewage disposal system or storm water system overflows or backs up must call the Macomb County Public Works 24-hour flood and water pollution hotline, (877) 679-4337, immediately upon discovery, and must mail or deliver written claim notice within 45 days of discovering the backup to Public Works Commissioner Candice Miller, 21777 Dunham Road, Clinton Township, MI 48036. Michigan law bars recovery of damages if that 45-day notice is missed. (Macomb County Public Works Commissioner, Notice of Drain Board Meetings and Flooding Claims)
• The Macomb County Public Works engineering line (586-469-5910) and soil erosion line (586-469-5327) are separate numbers from the 24-hour flood hotline, so a Shelby Township resident calling about an active backup should use the hotline, not the engineering office. (Macomb County Public Works Commissioner, Notice of Drain Board Meetings and Flooding Claims)

NOAA's storm record logs 22 storm reports (1 flood), hail up to 1 inches, gusts to about 64 mph at locations in Shelby Township from 2010 through 2025. Latest: thunderstorm wind on 2025-08-12. (NOAA event record)

Highest ranked for this job in Shelby Township: Prime Restoration (office in Shelby Township). Compare water damage restoration companies in Shelby Township