
Michigan / Macomb County / Water damage restoration
Top-Rated Water Damage Restoration in New Baltimore, MI (2026)
We found 29 water damage restoration companies serving New Baltimore. Ratings read 2026-11-03. Updated November 2026. Ranked by our published formula below — see how it works.
29 companies reviewed · 15 shown in full · 3 Top Rated · reviews read 2026-11-03
Who is the best water damage restoration company in New Baltimore?
By our published formula, Prime Restoration ranks first of 29 companies serving New Baltimore, with 5.0 stars from 186 ratings received and 24/7 service stated on its site. Action Extraction Inc ranks second and Pure Air Mold Removal Macomb third. Data checked November 2026.
Companies compared (November 2026)
| # | Company | Nearest office | Phone | Rating | 24/7 | IICRC | Score /100 | Links |
|---|---|---|---|---|---|---|---|---|
| 1 | Prime Restoration | Macomb | (586) 277-1069 | 5.0★ · 186 ratings | Stated | Stated | 84 | Website · Maps |
| 2 | Action Extraction Inc | Macomb | (586) 949-4448 | 5.0★ · 182 ratings | Not stated | Not stated | 74 | Website · Maps |
| 3 | Pure Air Mold Removal Macomb | Not listed | (586) 220-5528 | 4.9★ · 104 ratings | Stated | Not stated | 71 | Website · Maps |
| 4 | VersaPro Restoration | Clinton Township | (586) 327-6600 | 5.0★ · 40 ratings | Stated | Stated | 62 | Website · Maps |
| 5 | Nu-Way Carpet Cleaning | Shelby Twp | (586) 806-7600 | 4.9★ · 254 ratings | Not stated | Not stated | 59 | Website · Maps |
| 6 | SERVPRO of Mount Clemens, New Baltimore | Harrison Township | (586) 229-1206 | 4.9★ · 73 ratings | Stated | Stated | 58 | Website · Maps |
| 7 | Element Restoration Mobile Home Service & Repair | Chesterfield | (947) 201-7747 | 4.9★ · 87 ratings | Not stated | Not stated | 55 | Website · Maps |
| 8 | Vantage Cleaning Services LLC | Chesterfield | (248) 730-0126 | 5.0★ · 23 ratings | Not stated | Not stated | 53 | Website · Maps |
| 9 | RestoPros of Oakland and Macomb | Troy | (248) 970-0555 | 5.0★ · 58 ratings | Stated | Stated | 52 | Website · Maps |
| 10 | 911 Restoration of Metro Detroit East | Allen Park | (313) 763-3103 | 5.0★ · 52 ratings | Stated | Stated | 50 | Website · Maps |
| 11 | CRI Restoration & Construction | Ira Township | (877) 466-5274 | 5.0★ · 8 ratings | Stated | Not stated | 50 | Website · Maps |
| 12 | Concraft Inc | Auburn Hills | (248) 973-6475 | 4.5★ · 278 ratings | Stated | Stated | 48 | Website · Maps |
| 13 | Revive Restoration, LLC | Farmington Hills | (248) 372-1930 | 4.8★ · 109 ratings | Stated | Stated | 48 | Website · Maps |
| 14 | Advance Restoration | Chesterfield | (877) 363-7462 | 4.1★ · 91 ratings | Stated | Stated | 46 | Website · Maps |
| 15 | Flood and Fire Solutions | Ira Township | (586) 300-3967 | 4.5★ · 35 ratings | Stated | Not stated | 45 | Website · Maps |
Ratings and rating counts come from each company's public Google Business Profile. "Stated" means the company's own website says so; we link the page we read on each card below. "Not stated" means we did not find it on the site, not that the company lacks it.
How we ranked them
Each of the 29 companies gets a Compare Score out of 100: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5). Every company's reviews are read on the same day. Companies under 3.5 stars are left off. No company can pay to appear or to move up. Full formula.
Key takeaways
- Prime Restoration: 5.0★ from 186 ratings, 24/7 stated, IICRC stated.
- Action Extraction Inc: 5.0★ from 182 ratings.
- Pure Air Mold Removal Macomb: 4.9★ from 104 ratings, 24/7 stated.
- VersaPro Restoration: 5.0★ from 40 ratings, 24/7 stated, IICRC stated.
- Nu-Way Carpet Cleaning: 4.9★ from 254 ratings.
- 22 of 29 companies serving New Baltimore state 24/7 service on their own site, and 15 state IICRC certification.
How to choose a water damage company in New Baltimore
- Ask how fast they can be on site. Standing water starts wicking into drywall and subfloor within hours. Get a time, not "soon".
- Ask for the IICRC certificate. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) trains water damage technicians. Ask which technician on your job holds it.
- Ask how they measure drying. A good crew takes moisture readings on day one and every visit after, and shows you the log.
- Ask who does the rebuild. Some companies only dry and tear out. Know before work starts whether you need a second contractor for drywall and flooring.
- Read recent reviews, not the average. Look at the last three months of reviews for jobs in or near New Baltimore.
What to do in the first hour
- Stop the water. Shut the main valve or the appliance valve.
- Cut the power. Turn off breakers for wet rooms if you can reach the panel dry.
- Take photos. Photograph the water, the source and damaged items before moving anything.
- Call for drying. Call a restoration company, then your insurer. Keep every receipt.
What happens after you call a company in New Baltimore

Inspection: a thermal camera finds wet spots inside walls.

Readings: a moisture meter checks the floor.

Drying: a dehumidifier pulls water out of the air.
- 1
Inspection. The crew finds the source, then maps how far the water spread with moisture meters and often a thermal camera. Water runs under flooring and up drywall farther than it looks.
- 2
Water removal. Standing water comes out with pumps and truck-mounted or portable extractors. Carpet pad soaked with water is usually pulled and thrown out.
- 3
Tear-out. Material that cannot dry in place, such as swollen particleboard or wet insulation, is cut out. Drywall is often cut a set height above the water line.
- 4
Drying. Air movers and dehumidifiers run until readings reach a dry target. This often takes three to five days; the readings decide, not the calendar.
- 5
Rebuild. Drywall, trim, flooring and paint go back once the structure is dry. Ask at the start whether the same company does this step.
The top 15 of 29 water damage restoration companies serving New Baltimore
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Local page: n/a
Best for
- 5.0 stars from 186 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 51058 Romeo Plank Rd, Macomb, MI 48042
License verified: Michigan license #262500492, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2003 on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- Its site states 24/7 service
- Its site states IICRC certification
- In business since 2003, per its site
Address: 22793 Patmore Dr, Clinton Township, MI 48036, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 1967 on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 4.9 stars from 73 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 42259 Irwin Dr, Harrison Township, MI 48045, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Local page: n/a
Best for
- 5.0 stars from 58 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 880 W Long Lake Rd Ste 225, Troy, MI 48098
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2003 on its own site — source, checked 2026-10-01.
Local page: n/a
Best for
- 5.0 stars from 52 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 17430 Ecorse Rd, Allen Park, MI 48101
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 1986 on its own site — source, checked 2026-09-28.
Best for
- Most ratings received on this list
- Its site states 24/7 service
- Its site states IICRC certification
Address: 4225 N Atlantic Blvd, Auburn Hills, MI 48326
License verified: Residential Builder Company #2102082483, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Address: 30095 Northwestern Hwy #10A, Farmington Hills, MI 48334, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Address: 55800 New Haven Rd, Chesterfield, MI 48051, USA
Why choose this provider: states Water damage, IICRC certification, founded 2000 on its own site — source, checked 2026-09-28.
Best for
- Its site states IICRC certification
- In business since 2000, per its site
Watch for
- No 24/7 service stated on its site; call to confirm after-hours response
Address: 42436 Mound Rd, Sterling Heights, MI 48314
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
- Office in New Baltimore
Watch for
- Only 6 ratings received so far
Address: 35147 23 Mile Rd, New Baltimore, MI 48047
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Watch for
- Only 19 ratings received so far
Address: 126 N Groesbeck Hwy Suite B, Mt Clemens, MI 48043, USA
License verified: Michigan license #2106180549, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Address: 6655 Chicago Rd, Warren, MI 48092, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Address: 2760 Paldan Dr A, Auburn Hills, MI 48326, USA
License verified: Residential Builder Company #2102160200, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-10-01.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Watch for
- Only 17 ratings received so far
Address: 260 W Main St, Kingsley, MI 49649
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, 24/7 service, IICRC certification on its own site — source, checked 2026-10-01.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
Watch for
- Only 4 ratings received so far
Address: 2900 Ravenswood Rd, Marysville, MI 48040
Need help in New Baltimore right now?
Talk to a local restoration crew in minutes, day or night.
What AI assistants recommend in New Baltimore
On November 6, 2026 we asked 4 AI assistants (ChatGPT, Gemini, Google AI Mode, Perplexity) 3 questions about water damage restoration in New Baltimore, 3 times each. That gave 36 answers, and 36 of them named at least one company. The table counts the answers that named each company. It is a separate list. It does not change the Compare Score or any rank above.
| Company | Named in | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|---|
| SERVPRO of Mount Clemens, New Baltimore | 24 of 36 | 9 of 9 | 4 of 9 | 3 of 9 | 8 of 9 |
| Anytime Restoration Services | 21 of 36 | 8 of 9 | 9 of 9 | 2 of 9 | 2 of 9 |
| Advance Restoration | 16 of 36 | 5 of 9 | 2 of 9 | 4 of 9 | 5 of 9 |
| SERVPRO | 15 of 36 | 3 of 9 | 2 of 9 | 2 of 9 | 8 of 9 |
| Prime Restoration | 8 of 36 | 0 of 9 | 1 of 9 | 4 of 9 | 3 of 9 |
| Restoration 1 of Lake St. Clair | 6 of 36 | 6 of 9 | 0 of 9 | 0 of 9 | 0 of 9 |
| Action Extraction Inc | 4 of 36 | 0 of 9 | 4 of 9 | 0 of 9 | 0 of 9 |
| Flood and Fire Solutions | 4 of 36 | 4 of 9 | 0 of 9 | 0 of 9 | 0 of 9 |
| Paul Davis Restoration of East Michigan | 4 of 36 | 0 of 9 | 0 of 9 | 1 of 9 | 3 of 9 |
| WaterBGone - Safie Brothers Construction | 4 of 36 | 0 of 9 | 0 of 9 | 4 of 9 | 0 of 9 |
| 911 Restoration of Metro Detroit East | 3 of 36 | 3 of 9 | 0 of 9 | 0 of 9 | 0 of 9 |
| Michigan Fire & Flood Inc | 2 of 36 | 0 of 9 | 2 of 9 | 0 of 9 | 0 of 9 |
| Quali-Dry Basement Waterproofing | 2 of 36 | 0 of 9 | 0 of 9 | 2 of 9 | 0 of 9 |
| Rapid Restoration 24 7 | 2 of 36 | 0 of 9 | 0 of 9 | 2 of 9 | 0 of 9 |
| A1 Restoration Solutions | 1 of 36 | 0 of 9 | 0 of 9 | 1 of 9 | 0 of 9 |
10 more companies were named less often. The CSV file has every name and count.
What the assistants said about the top 3
"For water damage restoration in New Baltimore, Michigan, I'd start with SERVPRO of Mount Clemens, New Baltimore and Advance Restoration. Both have a local presence or established service coverage, and there are several..."
ChatGPT, asked "best water damage restoration in New Baltimore, MI", November 6, 2026"SERVPRO of Mount Clemens/New Baltimore - 4.9/5 from 73 reviews, offers 24/7 water extraction, drying, flood cleanup, and restoration. It is based in nearby Harrison Township."
Perplexity, asked "top rated water damage restoration company in New Baltimore Michigan", November 6, 2026"Anytime Restoration Services (Local office located right on 23 Mile Rd in New Baltimore)"
Gemini, asked "who should I call for a flooded basement in New Baltimore, MI", November 6, 2026"Handles emergency water extraction, structural drying, and sewage backups. View info on Anytime Restoration Services."
Google AI Mode, asked "who should I call for a flooded basement in New Baltimore, MI", November 6, 2026"For water damage restoration in New Baltimore, Michigan, I'd start with SERVPRO of Mount Clemens, New Baltimore and Advance Restoration. Both have a local presence or established service coverage, and there are several..."
ChatGPT, asked "best water damage restoration in New Baltimore, MI", November 6, 2026"Highlights: IICRC-certified technicians with strong local reviews noting rapid on-site arrival times (often within an hour) for burst pipes and flooded basements. You can check their service details via Advance..."
Google AI Mode, asked "best water damage restoration in New Baltimore, MI", November 6, 2026
Websites the assistants used
- servpro.com, in 25 answers: "SERVPRO of Mount Clemens, New Baltimore"
- anytimerestorationservices.com, in 12 answers: "Water Damage Restoration in New Baltimore, MI"
- birdeye.com, in 11 answers: "Advance Restoration - Water Damage Specialist - Birdeye"
- advancerestorations.com, in 9 answers: "advancerestorations.com"
- bbb.org, in 9 answers: "Water Damage Restoration near New Baltimore, MI"
- concraft.com, in 9 answers: "Restoration of Water & Mold Damage in New Baltimore - Concraft"
- primerestorationllc.com, in 9 answers: "12 Water Damage Companies Near You in Macomb County ..."
- waterdamagemacomb.com, in 6 answers: "Water Damage Restoration in New Baltimore, MI | PuroClean"
Searches ChatGPT ran before it answered
- best water damage restoration companies new baltimore michigan reviews service area emergency 2026
- new baltimore mi flooded basement water removal restoration companies emergency contacts
- new baltimore mi emergency basement flooding water removal restoration companies phone
- best rated water damage restoration companies new baltimore michigan reviews
- new baltimore mi flooded basement emergency water removal restoration companies
- top rated water damage restoration companies new baltimore michigan reviews service area
- best water damage restoration companies new baltimore michigan reviews service area
- best rated water damage restoration companies new baltimore michigan reviews service area
How we got this
The exact questions, each asked 3 times per assistant:
- best water damage restoration in New Baltimore, MI
- who should I call for a flooded basement in New Baltimore, MI
- top rated water damage restoration company in New Baltimore Michigan
Asked November 6, 2026. Location sent with each question: ChatGPT: United States; Gemini: New Baltimore,Michigan,United States; Google AI Mode: New Baltimore,Michigan,United States; Perplexity: none (not set by the API). No business pays to appear, and we do not edit the counts. AI answers change from month to month, so we ask again each month.
More companies serving New Baltimore
- BMS CAT 4.3★ · 173 ratings · 45/100
- Fiber Clene 4.9★ · 45 ratings · 43/100
- BROADCO Property 4.6★ · 54 ratings · 42/100
- Restoration 1 of Lake St. Clair 5.0★ · 37 ratings · 42/100
- Anytime Restoration Services 4.3★ · 6 ratings · 38/100
- Metro Water Damage Restoration Macomb 4.9★ · 44 ratings · 38/100
- BELFOR Property Restoration (Macomb) 4.7★ · 19 ratings · 38/100
- Anytime Restoration Services 4.4★ · 207 ratings · 38/100
- ATI Restoration 4.6★ · 129 ratings · 36/100
- Roto-Rooter Plumbing & Water Cleanup 4.6★ · 28 ratings · 28/100
- Mold No More LLC 4.5★ · 6 ratings · 26/100
- Always Ready Restoration 5.0★ · 3 ratings · 20/100
- Anytime Restoration Services 3.6★ · 17 ratings · 11/100
- ATI Restoration 4.0★ · 4 ratings · 11/100
How much does water damage restoration cost in New Baltimore, MI?
A typical water damage restoration job in New Baltimore costs about $3,950. Most jobs land between $1,300 and $6,150. This is our estimate for New Baltimore, built from published national cost guides and adjusted for local labor, home values and home age. It is not a quote.
| Job in New Baltimore | Most jobs | Typical |
|---|---|---|
| Water damage restoration (extraction, drying and common repairs) | $1,300 to $6,150 | $3,950 |
| Mold remediation | $1,250 to $4,600 | $2,800 |
| Fire and smoke damage restoration | $3,100 to $46,150 | $19,050 |
| Smoke odor and soot cleanup only (no structural repair) | $200 to $1,135 | Varies by rooms |
Sample jobs at New Baltimore labor rates
- 600 sq ft finished basement, clean water from a supply line: $2,350 to $2,700 to dry out.
- 600 sq ft basement, gray water from a washer or sump overflow: $2,600 to $4,100.
- 400 sq ft sewer backup (Category 3): $2,950 to $3,150, before rebuild.
- 100 sq ft of mold behind a basement wall: $1,050 to $2,650.
- 1,500 sq ft home with smoke and soot after a kitchen fire: $6,750 to $10,300.
Why New Baltimore prices differ from the national average
- Labor: construction workers in the Detroit-Warren-Dearborn, MI metro area earn $32 an hour on average, 5.5% against the U.S. average. Most of a restoration bill is labor.
- Home value: the median home in New Baltimore is worth $323,200, against $231,600 for Michigan. Pricier homes have finishes that cost more to replace, so the typical and high figures move 11.7%.
- Home age: 34% of homes in New Baltimore were built before 1980. Plaster walls and lead-safe work rules raise water and mold repairs by 4.1% here.
Method: we start from the median typical range in published cost guides, then adjust. The labor factor is the metro mean hourly wage for construction workers (BLS, May 2024) over the U.S. figure. The home-value factor is 1 + 0.35 x ln(town median home value / Michigan median), held between 0.85 and 1.45. Water and mold jobs add 0.12 x the share of homes built before 1980. Housing figures: U.S. Census ACS 2020-2024 5-year. Sample jobs use the guides' per square foot rates. A real price depends on square feet, water category, materials and how fast drying starts. Sources: Fixr, Bob Vila, Thumbtack, Fixr, Bob Vila, This Old House, Fixr, LawnStarter, Thumbtack, BLS, Census.
Why water damage happens in New Baltimore
New Baltimore sits on Anchor Bay of Lake St. Clair, so wind-driven bay water and a low inland wetland give the city two separate, unrelated ways to flood.
Rivers, drains and lakes
- A USGS stream gauge named "Salt River at 24-Mile Road near New Baltimore, MI" sits just outside the city; the Salt River itself empties into Anchor Bay in neighboring Chesterfield Township, making it the nearest named river system to the city rather than one that runs through it. (USGS Water Data for the Nation, monitoring location 04160690, read 2026-09-28)
- New Baltimore's own building code requires anyone adding a structure on a vacant lot to grade the new yard to match the existing grade of neighboring lots and to avoid sending runoff onto a neighbor's property, with drainage systems installed at the builder's expense if needed. (City of New Baltimore Code of Ordinances, Sec. 60-43, via Zoneomics, read 2026-09-28)
Floods and water events on record
- On September 13, 2023, the state of emergency Governor Whitmer had already issued for storm damage elsewhere in Michigan was extended specifically to cover New Baltimore and Chesterfield Township. (State of Michigan, Executive Order 2023-10, read 2026-09-28)
- The same county-wide DR-4195 declaration of September 25, 2014 that covered New Baltimore's August 11-13, 2014 storm losses came nine years before the city's name appeared on its own state-level emergency order in 2023, the only Macomb community named individually in that later order besides Chesterfield Township. (Federal Register, Vol. 79, No. 202, Michigan Major Disaster and Related Determinations, read 2026-09-28)
Sewers and who to call
- New Baltimore's Department of Public Services, separate from the city's Water Department and its Waste Water Treatment Facility, is the office that fields general drainage and street-flooding complaints, at 586-725-9511. (City of New Baltimore, Directory, read 2026-09-28)
- City hall itself, at 36535 Green Street, is open 8:00 a.m. to 4:30 p.m. weekdays and is the mailing address for any written sewage-backup claim notice required under state law. (City of New Baltimore, homepage contact information, read 2026-09-28)
Homes in New Baltimore
- New Baltimore's housing stock grew from 3,218 units in 2000 to 4,740 by the 2010 census, a 47% jump, then only to 4,775 units by the 2020 census, showing growth that slowed sharply in the city's built-out lakefront footprint. (Wikipedia, New Baltimore, Michigan, read 2026-09-28)
- The city's population stood at 12,072 in the 2024 5-year American Community Survey, essentially flat against the 12,117 counted in the 2020 census, unlike the faster-growing inland townships nearby. (Census Reporter, New Baltimore city, MI, ACS 2024 5-year, read 2026-09-28)
What makes water damage in New Baltimore different
New Baltimore sits on the northern shore of Anchor Bay, the shallow northernmost arm of Lake St. Clair, and water covers 2.12 of its 6.73 total square miles, about 31.6% of the city, a far larger water share than most Macomb County communities carry. The city grew from a village platted in 1845 under the name Ashley, became the village of New Baltimore in 1867, and incorporated as a city in 1931, so its oldest streets sit directly against the bay rather than set back from it the way a newer subdivision would be. (Wikipedia, New Baltimore, Michigan, read 2026-10-01)
That lakefront exposure is separate from the city's second water problem: a low wetland near County Line Road that the city administrator has described as a natural drainage point where water has flowed through homes and crawlspaces and down the road during past storms. A developer illegally clear-cut part of that wetland in 1996, which flooded neighboring homes, and the same acreage was back under a 43-home development proposal in 2023, so homes near that wetland answer to a different, inland flood risk than homes on the Anchor Bay shoreline. (ClickOnDetroit/WDIV, "New Baltimore residents say construction in wetlands area could bring more disastrous flooding", read 2026-10-01)
New Baltimore's housing is older on average than many of its inland Macomb County neighbors: the 2024 5-year American Community Survey puts the median year built at 1995, but 25.7% of homes predate 1970 and 20.6% predate 1960, both higher shares than in the newer townships farther from the lake. The city's own Water Department and Waste Water Treatment Facility, not Macomb County, run its water and sewer lines, which puts responsibility for a backup or a main break with city hall rather than with the county's public works office. (Census Reporter, New Baltimore city, MI, ACS 2024 5-year, read 2026-10-01)(City of New Baltimore, Directory, read 2026-10-01)
New Baltimore by the numbers
| Population | 12,072 | (Census Reporter, ACS 2024 5-year, read 2026-10-01) |
|---|---|---|
| Housing units | 4,978 | (US Census ACS 2024 5-year, table B25034, read 2026-10-01) |
| Owner-occupied share | 83.8% of occupied units (3,943 of 4,703) | (US Census ACS 2024 5-year, table B25003, read 2026-10-01) |
| Homes built before 1970 | 25.7% of housing units (1,280 of 4,978) | (US Census ACS 2024 5-year, table B25034, read 2026-10-01) |
| Homes built before 1960 | 20.6% of housing units (1,025 of 4,978) | (US Census ACS 2024 5-year, table B25034, read 2026-10-01) |
| Median home value | $323,200 | (US Census ACS 2024 5-year, table B25077, read 2026-10-01) |
| Median year homes were built | 1995 | (US Census ACS 2024 5-year, table B25035, read 2026-10-01) |
| Land / water area | 4.60 sq mi land, 2.12 sq mi water (31.6%) | (Wikipedia, New Baltimore, Michigan, read 2026-10-01) |
Where you live in New Baltimore changes the job
Anchor Bay shoreline and Walter and Mary Burke Park
The city's lakefront park sits directly on Anchor Bay, and the homes and the downtown shopping district nearest this edge take on wind-driven bay water first when a storm pushes across the open bay, before that water reaches homes set back on the city's inland streets. (Wikipedia, New Baltimore, Michigan, read 2026-10-01)
Original downtown platted as the village of Ashley
The city's historic core, platted in 1845 and known as Ashley until the village renamed itself New Baltimore in 1867, holds the oldest building stock in the city, built long before the postwar homes that now ring it on higher, graded ground. (Wikipedia, New Baltimore, Michigan, read 2026-10-01)
Willow Creek wetland near County Line Road
This low wetland on the city's edge drained a 1996 illegal clear-cutting into flooding of neighboring homes, and residents who moved in as early as 2007 have reported basement damage they tie to the site's clay soil and moisture; a 2023 proposal to build 43 homes on part of the same acreage drew objections that more construction there would push water through homes and crawlspaces again. (ClickOnDetroit/WDIV, "New Baltimore residents say construction in wetlands area could bring more disastrous flooding", read 2026-10-01)
Sewers and sewage backups in New Baltimore
- New Baltimore runs its own water and sewer system rather than buying into a Macomb County drainage district: the city's Water Department, led by superintendent Chris Hiltunen, is reached at 586-725-7300, and its Waste Water Treatment Facility, led by superintendent Bill Bade, is reached at 586-725-9363. (City of New Baltimore, Directory, read 2026-10-01)
- General stormwater and street-level drainage complaints in New Baltimore go to the city's Department of Public Services at 586-725-9511, a separate office from the Water Department and the treatment plant. (City of New Baltimore, Directory, read 2026-10-01)
- Michigan's Public Act 222 of 2001 still applies here even though the city runs its own system: a homeowner must give the City of New Baltimore written notice within 45 days of discovering a sewage-backup loss or lose the right to recover damages for it. (Michigan Legislature, MCL 691.1419, read 2026-10-01)
What New Baltimore has been through
- Macomb County, New Baltimore's county, sat among only three Michigan counties, with Oakland and Wayne, that the Federal Register named eligible for both Individual and Public Assistance after the August 11-13, 2014 storms under FEMA disaster DR-4195, declared September 25, 2014, nine years before New Baltimore got its own named emergency order. (Federal Register, Vol. 79, No. 202, Michigan Major Disaster and Related Determinations, read 2026-10-01)
- The June 25-26, 2021 metro Detroit storm that struck New Baltimore also drove FEMA's September 25, 2021 disaster declaration DR-4607-MI for Macomb County as a whole, two years before the city's own September 2023 state emergency order. (FEMA press release, read 2026-10-01)
- On September 13, 2023, Governor Gretchen Whitmer signed Executive Order 2023-10 declaring a state of emergency specifically for the city of New Baltimore and Chesterfield Township, citing storm damage that included overwhelmed stormwater and sewer systems and flooding to building structures, embankments, and road surfaces. (State of Michigan, Executive Order 2023-10, read 2026-10-01)
- In 1996, a developer illegally clear-cut part of the wetland near County Line Road, and the resulting flooding reached neighboring homes, the same acreage proposed for a 43-home subdivision in 2023. (ClickOnDetroit/WDIV, "New Baltimore residents say construction in wetlands area could bring more disastrous flooding", read 2026-10-01)
What changes the cost of a job in New Baltimore
- With 83.8% of occupied homes owner-occupied, a median value of $323,200, and over a quarter of homes built before 1970, New Baltimore restoration work more often meets older plaster walls and aging foundations than the newer drywall-over-poured-concrete basements common in Macomb County's post-1990s townships. (US Census ACS 2024 5-year, tables B25003, B25034, and B25077, read 2026-10-01)
Prevention that applies in New Baltimore
- The EGLE permit review for the 2023 Willow Creek Estates proposal required the developer to preserve 41 of the wetland site's 53 acres as wetland, leaving only about 12 acres for the 43 planned homes, a condition meant to keep the site's water-absorbing capacity from shrinking further. (ClickOnDetroit/WDIV, "New Baltimore residents say construction in wetlands area could bring more disastrous flooding", read 2026-10-01)
Permits for repairs in New Baltimore
- New Baltimore's code requires a property owner to apply to the building official and get a permit before repairing or replacing any electrical, gas, mechanical, or plumbing system covered by the building code, with minor repairs that do not touch structural members, stairways, or exits treated differently; the Building Department is reached at 586-725-2151 ext. 116. (City of New Baltimore Code of Ordinances, Sec. 60-293, via Zoneomics, read 2026-10-01)
Flooded basement, roof leak, sewer backup or mold in New Baltimore?
We also rank companies by the reviews that mention the job itself:
Water damage by cause in New Baltimore
- Ceiling leaks and water stains: Anytime Restoration Services has the most reviews that mention this job (5).
- Water heater leaks: Concraft Inc has the most reviews that mention this job (4).
- Toilet overflows and leaks: Anytime Restoration Services has the most reviews that mention this job (3).
- Dishwasher leaks: ATI Restoration has the most reviews that mention this job (2).
- Refrigerator and ice maker line leaks: BMS CAT has the most reviews that mention this job (2).
- Burst and frozen pipes: Element Restoration Mobile Home Service & Repair has the most reviews that mention this job (4).
- Leak detection: No company on this list has reviews that mention this job yet.
What to do for each cause: Macomb County guide by cause.
Change log
- Ratings and reviews for the 29 companies on this list read between 2026-09-28 and 2026-11-03.
- Score weights set to recent work 25, adjusted rating 22, distance to the nearest office 15, job proof 14, a 100-five-star bonus 7, owner replies 6, 24/7 and IICRC 6, and our badge on its own site 5.
- Ratings and reviews read again for every listed company. Ranks recomputed from that read.
- Moved to the 100-point Compare Score, one rule for every company. Companies qualify within 10 miles, widening to 15 or 20 miles where fewer than 15 qualify.
- Local facts on this page checked against their public sources.
- First ranked lists published, scored from same-day review data.
Other services in New Baltimore
Water damage restoration in nearby towns
- Ann Arbor
- Auburn Hills
- Berkley
- Birmingham
- Bloomfield Hills
- Bloomfield Township
- Chesterfield Township
- Clinton Township
- Commerce Township
- Farmington
- Farmington Hills
- Fraser
- Grosse Pointe
- Highland Township
- Huntington Woods
- Independence Township
- Lyon Township
- Macomb Township
- Milford Township
- Northville
- Novi
- Oakland Township
- Orchard Lake Village
- Orion Township
- Oxford Township
- Rochester Hills
- Roseville
- Royal Oak
- Shelby Township
- Southfield
- Springfield Township
- Sterling Heights
- Troy
- Warren
- Washington Township
- Waterford Township
- West Bloomfield Township
- White Lake Township
- Macomb County
- Oakland County
- Washtenaw County
- St. Clair County
Why trust this list
This list is built from a Google Business Profile data pull and a direct read of each company's own website — never from a company's self-submitted form. No company can pay for a better position; the same published formula runs on every list. Read the formula. The underlying data is re-checked at least once a year.
How a company earns the "Top-rated" badge
The top 3 companies on this list earn a "Top-rated 2026" badge only if they also have a rating of at least 4.5 from at least 20 ratings received. The badge is never sold and never changes a company's position — it is applied after the formula already ran. It is recomputed from fresh data every year, so a badge from an earlier year does not carry forward automatically. No badge carries any guarantee or money-back promise.
About this list
Compare Water Damage Restoration Research Team
This list is built and checked the same way every time: a same-day pull of each company's public Google Business Profile, a direct read of each company's own website for the facts it states about itself, and a score from the published formula. No company can pay for a better position.
Read more about how this list is built →FAQ
Who is the best water damage restoration company in New Baltimore?
Prime Restoration ranks first of 29 by the Compare Score, our published 100-point formula: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5).
How much does water damage restoration cost in New Baltimore, MI?
About $3,950 for a typical job, with most between $1,300 and $6,150. That is our New Baltimore estimate from national cost guides, adjusted for local labor, home values and home age. A written quote after an inspection is the only real price.
How much does it cost to dry out a flooded basement in New Baltimore?
A 600 sq ft finished basement with clean water runs about $2,350 to $2,700 to extract and dry at New Baltimore labor rates. Gray water from a washer or sump overflow runs $2,600 to $4,100. Drywall, carpet and trim repairs add to that.
How much does sewage backup cleanup cost in New Baltimore, MI?
Sewage is Category 3 water, the most expensive kind to clean. A 400 sq ft backup runs about $2,950 to $3,150 in New Baltimore before any rebuild, because porous materials it touched come out.
Why does water damage repair cost more in New Baltimore than the national average?
Labor: construction workers in the Detroit-Warren-Dearborn, MI metro area earn $32 an hour on average, 5.5% against the U.S. average. Most of a restoration bill is labor. Home value: the median home in New Baltimore is worth $323,200, against $231,600 for Michigan. Pricier homes have finishes that cost more to replace, so the typical and high figures move 11.7%. Home age: 34% of homes in New Baltimore were built before 1980. Plaster walls and lead-safe work rules raise water and mold repairs by 4.1% here.
What does a water damage estimate in New Baltimore include?
Most estimates list water extraction, drying equipment by the day, moisture readings, removal of wet drywall, carpet pad or insulation, antimicrobial treatment, and the rebuild. Ask each company to list drying days and square feet so quotes compare line by line.
Does homeowners insurance pay for water damage in New Baltimore, MI?
It depends on your policy and the cause. Check your declarations page for a water backup or sump overflow endorsement, and check whether the water came from inside the home or from outside flooding. Flood from rising surface water needs a separate flood policy. FEMA FloodSmart
Who do I report a sewer backup to in New Baltimore?
New Baltimore runs its own water and sewer system rather than buying into a Macomb County drainage district: the city's Water Department, led by superintendent Chris Hiltunen, is reached at 586-725-7300, and its Waste Water Treatment Facility, led by superintendent Bill Bade, is reached at 586-725-9363. Michigan law requires written notice to the government agency within 45 days of finding the damage. City of New Baltimore, Directory
Do I need a permit to repair water damage in New Baltimore?
New Baltimore's code requires a property owner to apply to the building official and get a permit before repairing or replacing any electrical, gas, mechanical, or plumbing system covered by the building code, with minor repairs that do not touch structural members, stairways, or exits treated differently; the Building Department is reached at 586-725-2151 ext. 116. City of New Baltimore Code of Ordinances, Sec. 60-293, via Zoneomics
How fast should water damage be dried out in a New Baltimore home?
Within 24 to 48 hours. The EPA says wet materials dried in that window usually do not grow mold. Waiting longer is the most common reason a $3,950 job turns into a mold job too. EPA
How much does mold remediation cost in New Baltimore, MI?
About $2,800 for a typical job in New Baltimore, with most between $1,250 and $4,600. Price follows the square feet affected and what it grew on, not the mold color.
How much does it cost to remove mold from a basement in New Baltimore?
About $1,050 to $2,650 for 100 sq ft at New Baltimore labor rates. The price includes containment, removal of moldy material, HEPA cleaning and a check that the source of moisture is fixed.
Can I remove mold myself in my New Baltimore home?
The EPA says a homeowner can usually handle mold under about 10 square feet. Larger areas, mold in an HVAC system, or mold after sewage water call for a professional. EPA
How much does fire and smoke damage restoration cost in New Baltimore, MI?
About $19,050 for a typical job in New Baltimore, with most between $3,100 and $46,150. A full structural rebuild after a large fire costs far more and is priced from the rebuild scope.
How much does smoke damage cleanup cost in New Baltimore?
Smoke odor and soot cleanup alone runs about $200 to $1,135. A 1,500 sq ft home with smoke through every room runs about $6,750 to $10,300 at New Baltimore labor rates. LawnStarter
How do I compare restoration quotes in New Baltimore?
New Baltimore has seen it before: Macomb County, New Baltimore's county, sat among only three Michigan counties, with Oakland and Wayne, that the Federal Register named eligible for both Individual and Public Assistance after the August 11-13, 2014 storms under FEMA disaster DR-4195, declared September 25, 2014, nine years before New Baltimore got its own named emergency order. Get two or three written quotes with the same scope, square feet and drying days. 29 companies serve New Baltimore on this list; check a box on up to 3 and send one request to all of them. Federal Register, Vol. 79, No. 202, Michigan Major Disaster and Related Determinations
Is there a river that floods New Baltimore directly?
Not inside the city itself. The nearest named waterway, the Salt River, empties into Anchor Bay in neighboring Chesterfield Township; New Baltimore's own flood risk comes instead from wind-driven bay water on its shoreline and from a low wetland near County Line Road. USGS Water Data for the Nation, monitoring location 04160690
Did New Baltimore's housing growth keep pace with its neighbors after 2010?
No. The city added only 35 housing units between the 2010 and 2020 census, after adding over 1,500 units in the prior decade, because its lakefront footprint is largely built out. Wikipedia, New Baltimore, Michigan
Does New Baltimore use the Macomb County sewer system?
No. New Baltimore runs its own Water Department and Waste Water Treatment Facility rather than belonging to a Macomb County drainage district, so a resident reports a backup or a main break to the city, at 586-725-7300 for water or 586-725-9363 for wastewater, not to the county. City of New Baltimore, Directory
Did New Baltimore get its own disaster declaration separate from the rest of Macomb County?
Yes. Governor Whitmer's Executive Order 2023-10, signed September 13, 2023, named New Baltimore and Chesterfield Township specifically, citing stormwater and sewer systems overwhelmed by the same storms that had already triggered emergency declarations elsewhere in the state. State of Michigan, Executive Order 2023-10
Why does the wetland near County Line Road keep coming up in New Baltimore flooding news?
A developer illegally clear-cut part of that wetland in 1996 and flooded neighboring homes, and the same acreage was proposed again for 43 homes in 2023, with a city administrator describing past storms that sent water through residents' homes and crawlspaces and down the road. ClickOnDetroit/WDIV, "New Baltimore residents say construction in wetlands area could bring more disastrous flooding"
Is New Baltimore's housing older than nearby Macomb County townships?
Yes. 25.7% of New Baltimore's homes were built before 1970 and 20.6% before 1960, both well above the shares in newer inland townships, because the city's original lakefront village dates to 1845, long before most of Macomb County's postwar subdivisions. Census Reporter, New Baltimore city, MI, ACS 2024 5-year
How many water damage restoration companies serve New Baltimore?
29 companies currently qualify: each has an office in or near New Baltimore (within 10 to 20 miles), or its own website states it serves New Baltimore or its county.
How is this list ranked?
By the Compare Score, out of 100: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5). See /methodology/ for the exact numbers.
Can a company pay to be on this list or rank higher?
No. Placement and order come only from the formula above. A company can never buy a spot or a higher rank.
What does the "Top-rated" badge mean?
The top 3 companies by the formula, if they also have a rating of at least 4.5 and at least 20 reviews. It is never sold and is recomputed every year.
How do I request a quote from more than one company?
Use the checkboxes to select up to 3 companies, then choose "Get quotes" to send one request naming all of them, or "Compare" to see their stored facts side by side.