
Michigan / Oakland County / Water damage restoration
Top-Rated Water Damage Restoration Companies in Troy, MI (2026)
We found 119 water damage restoration companies serving Troy. Ratings read 2026-11-03. Updated November 2026. Ranked by our published formula below — see how it works.
119 companies reviewed · 15 shown in full · 3 Top Rated · reviews read 2026-11-03
Who is the best water damage restoration company in Troy?
By our published formula, Prime Restoration ranks first of 119 companies serving Troy, with 5.0 stars from 186 ratings received and 24/7 service stated on its site. Dry Space Property Restoration ranks second and Response Flood & Fire third. Data checked November 2026.
Companies compared (November 2026)
Ratings and rating counts come from each company's public Google Business Profile. "Stated" means the company's own website says so; we link the page we read on each card below. "Not stated" means we did not find it on the site, not that the company lacks it.
How we ranked them
Each of the 119 companies gets a Compare Score out of 100: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5). Every company's reviews are read on the same day. Companies under 3.5 stars are left off. No company can pay to appear or to move up. Full formula.
Key takeaways
- Prime Restoration: 5.0★ from 186 ratings, 24/7 stated, IICRC stated.
- Dry Space Property Restoration: 5.0★ from 149 ratings, 24/7 stated, IICRC stated.
- Response Flood & Fire: 4.9★ from 241 ratings, 24/7 stated, IICRC stated.
- DriForce Property Restoration: 4.9★ from 192 ratings, 24/7 stated, IICRC stated.
- Pristine Clean and Restoration: 5.0★ from 342 ratings, 24/7 stated, IICRC stated.
- 84 of 119 companies serving Troy state 24/7 service on their own site, and 49 state IICRC certification.
How to choose a water damage company in Troy
- Ask how fast they can be on site. Standing water starts wicking into drywall and subfloor within hours. Get a time, not "soon".
- Ask for the IICRC certificate. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) trains water damage technicians. Ask which technician on your job holds it.
- Ask how they measure drying. A good crew takes moisture readings on day one and every visit after, and shows you the log.
- Ask who does the rebuild. Some companies only dry and tear out. Know before work starts whether you need a second contractor for drywall and flooring.
- Read recent reviews, not the average. Look at the last three months of reviews for jobs in or near Troy.
What to do in the first hour
- Stop the water. Shut the main valve or the appliance valve.
- Cut the power. Turn off breakers for wet rooms if you can reach the panel dry.
- Take photos. Photograph the water, the source and damaged items before moving anything.
- Call for drying. Call a restoration company, then your insurer. Keep every receipt.
What happens after you call a company in Troy

Inspection: a thermal camera finds wet spots inside walls.

Readings: a moisture meter checks the floor.

Drying: a dehumidifier pulls water out of the air.
- 1
Inspection. The crew finds the source, then maps how far the water spread with moisture meters and often a thermal camera. Water runs under flooring and up drywall farther than it looks.
- 2
Water removal. Standing water comes out with pumps and truck-mounted or portable extractors. Carpet pad soaked with water is usually pulled and thrown out.
- 3
Tear-out. Material that cannot dry in place, such as swollen particleboard or wet insulation, is cut out. Drywall is often cut a set height above the water line.
- 4
Drying. Air movers and dehumidifiers run until readings reach a dry target. This often takes three to five days; the readings decide, not the calendar.
- 5
Rebuild. Drywall, trim, flooring and paint go back once the structure is dry. Ask at the start whether the same company does this step.
The top 15 of 119 water damage restoration companies serving Troy
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Local page: primerestorationllc.com/services/water-damage-restoration/troy
Best for
- 5.0 stars from 186 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 1621 W Big Beaver Rd, Troy, MI 48084
License verified: Michigan license #262500492, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 5.0 stars from 149 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 2835 Daley Dr, Troy, MI 48083
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: floodfirefix.com/service-areas/water-damage-restoration-troy-mi
Best for
- 4.9 stars from 241 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 1753 W Hamlin Rd, Rochester Hills, MI 48309, USA
License verified: Michigan license #262400246, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2009 on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- 4.9 stars from 192 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 1470 Souter Blvd, Troy, MI 48083, USA
License verified: Michigan license #2102202262, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: pristinecleanandrestoration.com/troy/water-damage-restoration
Best for
- 5.0 stars from 342 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 1080 Centre Rd Ste B, Auburn Hills, MI 48326, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: wedrymi.com/service-areas/troy
Best for
- 5.0 stars from 176 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 2285 N Opdyke Rd, Auburn Hills, MI 48326
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, 24/7 service, IICRC certification on its own site — source, checked 2026-09-23.
Local page: n/a
Best for
- Its site states 24/7 service
- Its site states IICRC certification
- Office in Troy
Address: 1757 Larchwood Dr, Troy, MI 48083
4.9★ · 779 ratings received
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Local page: n/a
Best for
- 4.9 stars from 779 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: Service area business. No public office address.
5.0★ · 368 ratings received
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, 24/7 service, IICRC certification on its own site — source, checked 2026-09-30.
Best for
- 5.0 stars from 368 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: Service area business. No public office address.
4.9★ · 281 ratings received
Why choose this provider: states Fire & smoke, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Best for
- 4.9 stars from 281 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: Service area business. No public office address.
Why choose this provider: states Water damage, IICRC certification, founded 2007 on its own site — source, checked 2026-09-28.
Best for
- 5.0 stars from 283 ratings
- Its site states IICRC certification
- In business since 2007, per its site
Watch for
- No 24/7 service stated on its site; call to confirm after-hours response
Address: 2235 Cole St, Birmingham, MI 48009
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 1967 on its own site — source, checked 2026-09-23.
Best for
- Its site states 24/7 service
- Its site states IICRC certification
- In business since 1967, per its site
Address: 6993 19 Mile Rd, Sterling Heights, MI 48314, USA
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2005 on its own site — source, checked 2026-09-28.
Best for
- 4.9 stars from 162 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 31780 Groesbeck Hwy, Fraser, MI 48026
License verified: Residential Builder Company #2102180680, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Fire & smoke, Sewage, Storm, 24/7 service, IICRC certification, founded 2016 on its own site — source, checked 2026-10-01.
Best for
- 4.9 stars from 877 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 1705 Minnie St, Port Huron, MI 48060
License verified: Residential Builder Company #2102222138, checked on the Michigan LARA lookup in November 2026.
Why choose this provider: states Water damage, Mold, Sewage, Storm, 24/7 service, IICRC certification on its own site — source, checked 2026-09-28.
Best for
- 4.9 stars from 121 ratings
- Its site states 24/7 service
- Its site states IICRC certification
Address: 42864 Mound Rd, Sterling Heights, MI 48314
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What AI assistants recommend in Troy
On November 6, 2026 we asked 4 AI assistants (ChatGPT, Gemini, Google AI Mode, Perplexity) 3 questions about water damage restoration in Troy, 3 times each. That gave 36 answers, and 34 of them named at least one company. The table counts the answers that named each company. It is a separate list. It does not change the Compare Score or any rank above.
| Company | Named in | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|---|
| Prime Restoration | 18 of 36 | 3 of 9 | 7 of 9 | 3 of 9 | 5 of 9 |
| Dry Space Property Restoration | 15 of 36 | 8 of 9 | 1 of 9 | 6 of 9 | 0 of 9 |
| SERVPRO of Birmingham, Troy | 15 of 36 | 3 of 9 | 6 of 9 | 2 of 9 | 4 of 9 |
| Doan Restoration of Michigan | 11 of 36 | 6 of 9 | 0 of 9 | 5 of 9 | 0 of 9 |
| DriForce Property Restoration | 10 of 36 | 5 of 9 | 1 of 9 | 4 of 9 | 0 of 9 |
| RestoPros of Oakland and Macomb | 8 of 36 | 0 of 9 | 2 of 9 | 3 of 9 | 3 of 9 |
| BELFOR Property Restoration | 7 of 36 | 1 of 9 | 6 of 9 | 0 of 9 | 0 of 9 |
| Response Flood & Fire | 7 of 36 | 6 of 9 | 1 of 9 | 0 of 9 | 0 of 9 |
| Michigan Flood Pros | 6 of 36 | 6 of 9 | 0 of 9 | 0 of 9 | 0 of 9 |
| MGM Restoration | 5 of 36 | 0 of 9 | 3 of 9 | 2 of 9 | 0 of 9 |
| Strong Restoration of Michigan | 4 of 36 | 0 of 9 | 0 of 9 | 4 of 9 | 0 of 9 |
| The Restoration Doctor | 4 of 36 | 0 of 9 | 0 of 9 | 0 of 9 | 4 of 9 |
| DRYmedic Restoration Services of Bloomfield Hills | 3 of 36 | 0 of 9 | 0 of 9 | 0 of 9 | 3 of 9 |
| Emergency Restoration | 3 of 36 | 1 of 9 | 2 of 9 | 0 of 9 | 0 of 9 |
| Insurance Repair Pros-Fire-Water-Storm-Mold-Roofing | 3 of 36 | 1 of 9 | 0 of 9 | 2 of 9 | 0 of 9 |
14 more companies were named less often. The CSV file has every name and count.
What the assistants said about the top 3
"Based on the latest available November 2026 ratings and local business listings, I would put Dry Space Property Restoration and Prime Restoration at the top of your list in Troy, Michigan."
ChatGPT, asked "top rated water damage restoration company in Troy Michigan", November 6, 2026"For water damage restoration in Troy, MI, I'd start with Dry Space Property Restoration, Doan Restoration, and DriForce Property Restoration. All three have local Troy operations and advertise 24/7 emergency response."
ChatGPT, asked "best water damage restoration in Troy, MI", November 6, 2026"Dry Space Property Restoration: Located on Livernois Rd in Troy, known for rapid emergency response and high customer satisfaction ratings for water removal and mold prevention."
Gemini, asked "top rated water damage restoration company in Troy Michigan", November 6, 2026"SERVPRO (Birmingham / Troy territory): A household name for water mitigation, SERVPRO franchises cover the Troy area with 24/7 emergency dispatch, utilizing advanced drying equipment and handling everything from minor..."
Gemini, asked "top rated water damage restoration company in Troy Michigan", November 6, 2026"SERVPRO of Birmingham, Troy - 24/7 water damage restoration, cleaning, and construction services; (248) 439-1160."
Perplexity, asked "best water damage restoration in Troy, MI", November 6, 2026
Websites the assistants used
- primerestorationllc.com, in 18 answers: "Water Damage Restoration in Troy, MI"
- servpro.com, in 14 answers: "servpro.com/locations/mi/troy"
- expertise.com, in 10 answers: "6 Best Troy, MI Water Damage Restoration Services | Expertise.com"
- restopros.co, in 10 answers: "Water Damage Restoration in Troy, MI - RestoPros"
- americanrestorationregistry.com, in 9 answers: "Best Restoration & Remediation in Troy, Michigan"
- restoration1.com, in 8 answers: "24/7 Restoration Services in Troy, MI | Water Damage & Mold"
- 1800waterdamage.com, in 7 answers: "Water Damage Restoration in Troy, MI | 24/7 Emergency Service"
- belfor.com, in 7 answers: "Troy, Michigan Office | BELFOR USA"
Searches ChatGPT ran before it answered
- best water damage restoration companies troy michigan reviews services (2 times)
- top rated water damage restoration companies troy michigan reviews (2 times)
- troy mi emergency basement flood water removal restoration companies 24/7 plumber
- water damage restoration companies troy michigan emergency basement flood 24/7
- best water damage restoration companies troy michigan reviews emergency service
- troy mi emergency basement flooding water removal companies 24/7 official websites
- top rated water damage restoration companies troy michigan reviews 2026
How we got this
The exact questions, each asked 3 times per assistant:
- best water damage restoration in Troy, MI
- who should I call for a flooded basement in Troy, MI
- top rated water damage restoration company in Troy Michigan
Asked November 6, 2026. Location sent with each question: ChatGPT: United States; Gemini: Troy,Michigan,United States; Google AI Mode: Troy,Michigan,United States; Perplexity: none (not set by the API). No business pays to appear, and we do not edit the counts. AI answers change from month to month, so we ask again each month.
More companies serving Troy
- CONSTRUCTEAM 4.9★ · 162 ratings · 72/100
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- Mr. Mold 4.8★ · 574 ratings · 63/100
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- Modernistic 4.8★ · 1236 ratings · 62/100
- Modernistic 4.8★ · 2685 ratings · 61/100
- Mr. Mold of Troy 4.8★ · 55 ratings · 61/100
- Gold Star Property Restoration, Inc. 4.6★ · 140 ratings · 60/100
- 1st Choice Restoration 4.9★ · 592 ratings · 60/100
- SERVPRO of Birmingham, Troy 4.6★ · 140 ratings · 60/100
- Doan Restoration of Michigan 4.9★ · 108 ratings · 59/100
- Dry Pros 4.9★ · 59 ratings · 59/100
- SERVPRO of Rochester 4.9★ · 45 ratings · 57/100
- Concraft Inc 4.5★ · 278 ratings · 57/100
- Revive Restoration, LLC 4.8★ · 109 ratings · 56/100
- Right-Now Restoration 5.0★ · 173 ratings · 56/100
- Modernistic 4.7★ · 1025 ratings · 56/100
- Paul Davis Restoration of East Michigan 4.8★ · 152 ratings · 56/100
- Element Restoration Mobile Home Service & Repair 4.9★ · 87 ratings · 55/100
- Metro Water Damage Restoration Rochester 4.9★ · 50 ratings · 55/100
- Restoration 1 of Clawson 4.9★ · 15 ratings · 55/100
- Rytech Restoration Northwest Detroit 4.9★ · 98 ratings · 54/100
- Emergency Water Damage Cleanup Southfield 5.0★ · 10 ratings · 54/100
- Dr Mold 5.0★ · 78 ratings · 53/100
- Fiber Clene 4.9★ · 45 ratings · 53/100
- Insurance Repair Pros-Fire-Water-Storm-Mold-Roofing 4.9★ · 42 ratings · 53/100
- Ivory Property Restoration 4.9★ · 15 ratings · 52/100
- 911 Restoration of Metro Detroit North 4.7★ · 68 ratings · 50/100
- PuroClean Restoration Services 4.9★ · 56 ratings · 49/100
- Anytime Restoration Services 4.4★ · 207 ratings · 49/100
- Zolman Restoration 4.6★ · 139 ratings · 49/100
- MGM Restoration 4.8★ · 73 ratings · 48/100
- Citywide Restoration, LLC 5.0★ · 34 ratings · 48/100
- R & S Restores Inc. 5.0★ · 31 ratings · 48/100
- The Restoration Doctor 4.7★ · 99 ratings · 47/100
- Michigan Flood Pros 5.0★ · 15 ratings · 47/100
- SERVPRO of Oak Park/Ferndale 4.8★ · 60 ratings · 47/100
- Voda Cleaning & Restoration of Utica, Rochester, and Washington 4.7★ · 25 ratings · 47/100
- 1-800 Water Damage of Royal Oak / Sterling Heights 4.8★ · 94 ratings · 46/100
- Emergency Restoration 4.6★ · 53 ratings · 46/100
- Mold Four Corners Specialized Home Care 4.9★ · 53 ratings · 46/100
- 24/7Restoration 5.0★ · 9 ratings · 45/100
- ATI Restoration 4.6★ · 129 ratings · 45/100
- ICON Restoration Services 5.0★ · 15 ratings · 44/100
- Apex Restoration & Mitigation Inc. 4.9★ · 66 ratings · 44/100
- Conrest 4.6★ · 131 ratings · 43/100
- Roto-Rooter Plumbing & Water Cleanup 4.5★ · 124 ratings · 42/100
- Great Lakes Disaster Restoration 5.0★ · 14 ratings · 41/100
- Magnus Water Damage Restoration LLC 5.0★ · 5 ratings · 41/100
- Plumb-O-Matic Southgate 5.0★ · 17 ratings · 41/100
- CRI Restoration & Construction 5.0★ · 8 ratings · 40/100
- ServiceMaster Restoration By Wise 4.8★ · 13 ratings · 40/100
- Decker Water Damage Restoration 5.0★ · 28 ratings · 39/100
- Smits & Co Emergency Cleaners 5.0★ · 5 ratings · 39/100
- ProTrust Water Damage Restoration 5.0★ · 5 ratings · 38/100
- Copeland Flood & Water Damage Cleanup 5.0★ · 18 ratings · 36/100
- BROADCO Property 4.6★ · 54 ratings · 35/100
- Metro Water Damage Restoration Ann Arbor 5.0★ · 29 ratings · 34/100
- Total Restoration & Emergency Services LLC. 5.0★ · 5 ratings · 33/100
- Acculevel 5.0★ · 3 ratings · 33/100
- A1 Restoration Solutions 5.0★ · 12 ratings · 33/100
- PuroClean National Response Team by PuroCleanNTL 4.7★ · 12 ratings · 33/100
- Next Phase Restoration 5.0★ · 2 ratings · 32/100
- Advance Restoration 4.1★ · 91 ratings · 31/100
- Metro Water Damage Restoration Dearborn 4.9★ · 28 ratings · 30/100
- Two Guys and A Bucket LLC 5.0★ · 17 ratings · 29/100
- Integrity Contents Services 4.0★ · 21 ratings · 29/100
- Roto-Rooter Plumbing & Water Cleanup 4.6★ · 28 ratings · 28/100
- BELFOR Property Restoration 4.5★ · 24 ratings · 28/100
- Dr. Mold 5.0★ · 6 ratings · 28/100
- MJ White 4.2★ · 113 ratings · 27/100
- Somerset Experts 5.0★ · 2 ratings · 26/100
- Ecostar Restoration & Renovation 5.0★ · 1 ratings · 26/100
- Mold Experts Of Michigan 4.6★ · 30 ratings · 25/100
- Metro Water Damage Restoration Plymouth 4.8★ · 20 ratings · 25/100
- Gecko Mold Removal Co 5.0★ · 5 ratings · 24/100
- Anytime Restoration Services 4.3★ · 6 ratings · 23/100
- Aaron's Restoration 4.0★ · 3 ratings · 23/100
- Brum Smoke Damage Experts 5.0★ · 1 ratings · 22/100
- ALPINA 5.0★ · 2 ratings · 22/100
- Fibertec Cleaning & Restoration 5.0★ · 15 ratings · 21/100
- WoodMenders 4.5★ · 20 ratings · 20/100
- Metro Water Damage Restoration Grand Rapids 5.0★ · 4 ratings · 20/100
- Fusion Property Solutions 4.0★ · 4 ratings · 19/100
- D20-Restoration 4.0★ · 4 ratings · 17/100
- GL Service Troy 5.0★ · 1 ratings · 17/100
- The Mold Guys 5.0★ · 5 ratings · 16/100
- Metro Water Damage Restoration Troy 4.6★ · 19 ratings · 13/100
- Anytime Restoration Services 3.6★ · 17 ratings · 11/100
- ATI Restoration 4.0★ · 4 ratings · 11/100
How much does water damage restoration cost in Troy, MI?
A typical water damage restoration job in Troy costs about $4,400. Most jobs land between $1,300 and $6,800. This is our estimate for Troy, built from published national cost guides and adjusted for local labor, home values and home age. It is not a quote.
| Job in Troy | Most jobs | Typical |
|---|---|---|
| Water damage restoration (extraction, drying and common repairs) | $1,300 to $6,800 | $4,400 |
| Mold remediation | $1,250 to $5,100 | $3,150 |
| Fire and smoke damage restoration | $3,100 to $49,950 | $20,650 |
| Smoke odor and soot cleanup only (no structural repair) | $200 to $1,135 | Varies by rooms |
Sample jobs at Troy labor rates
- 600 sq ft finished basement, clean water from a supply line: $2,350 to $2,700 to dry out.
- 600 sq ft basement, gray water from a washer or sump overflow: $2,600 to $4,100.
- 400 sq ft sewer backup (Category 3): $2,950 to $3,150, before rebuild.
- 100 sq ft of mold behind a basement wall: $1,050 to $2,650.
- 1,500 sq ft home with smoke and soot after a kitchen fire: $6,750 to $10,300.
Why Troy prices differ from the national average
- Labor: construction workers in the Detroit-Warren-Dearborn, MI metro area earn $32 an hour on average, 5.5% against the U.S. average. Most of a restoration bill is labor.
- Home value: the median home in Troy is worth $420,300, against $231,600 for Michigan. Pricier homes have finishes that cost more to replace, so the typical and high figures move 20.9%.
- Home age: 58% of homes in Troy were built before 1980. Plaster walls and lead-safe work rules raise water and mold repairs by 7% here.
Method: we start from the median typical range in published cost guides, then adjust. The labor factor is the metro mean hourly wage for construction workers (BLS, May 2024) over the U.S. figure. The home-value factor is 1 + 0.35 x ln(town median home value / Michigan median), held between 0.85 and 1.45. Water and mold jobs add 0.12 x the share of homes built before 1980. Housing figures: U.S. Census ACS 2020-2024 5-year. Sample jobs use the guides' per square foot rates. A real price depends on square feet, water category, materials and how fast drying starts. Sources: Fixr, Bob Vila, Thumbtack, Fixr, Bob Vila, This Old House, Fixr, LawnStarter, Thumbtack, BLS, Census.
Why water damage happens in Troy
Troy is one of 14 southeast Oakland County communities tied to the George W. Kuhn retention basin, the system that overflowed in the August 2014 flood.
Rivers, drains and lakes
- Troy is one of 14 communities served by the George W. Kuhn Retention and Treatment Basin, formerly the Twelve Towns Drain. (Wikipedia, George W. Kuhn Retention and Treatment Basin, read 2026-09-28)
- Troy pays a 3.15% share ($4,017,510) of improvements to the Evergreen-Farmington Sanitary Drain Drainage District. (City of Troy meeting record, read 2026-09-28)
Floods and water events on record
- On August 11, 2014, 4 to 6 inches of rain fell in about 4 hours across Wayne, southern Oakland and Macomb counties. (National Weather Service, Detroit, read 2026-09-28)
- In that storm about 2 billion gallons of combined sewer overflow moved through the Kuhn basin system into the Red Run. (Wikipedia, George W. Kuhn Retention and Treatment Basin, read 2026-09-28)
- The June 25–26, 2021 storm produced more than 24,000 water damage claims in Michigan. (CBS Detroit, read 2026-09-28)
Sewers and who to call
- The Great Lakes Water Authority treats Troy wastewater under contract. The city Water & Sewer Division runs local mains and collection. (City of Troy, Water & Sewer, read 2026-09-28)
- Troy is not on the list of communities whose sewers the Oakland County Water Resources Commissioner operates, so a sewer backup claim starts with the city. (Oakland County Water Resources Commissioner, read 2026-09-28)
- The city requires backflow testing by an ASSE-certified plumber: every year for commercial properties, every three years for residential, results submitted to the city’s Swift Comply program. (City of Troy, Water & Sewer, read 2026-09-28)
Homes in Troy
- Troy has about 34,644 housing units. (US Census ACS via Census Reporter, read 2026-09-28)
What makes water damage in Troy different
Troy began as a township organized in 1827, with land purchases near a settlement called Troy Corners dating to 1819. The city did not incorporate until 1955, more than a century later, so most of its housing stock is a post-war product of the Big Beaver Road and I-75 corridor rather than a canal town built around a river. Natural surface water is almost absent: Troy covers 33.45 square miles of land against only 0.18 square miles of water. That split matters for a homeowner, because a flooded Troy basement is almost never a river overtopping its banks. It is a storm sewer, a detention basin, or a sanitary main reaching its limit during heavy rain. (Wikipedia, Troy, Michigan, read 2026-10-01)
Because Troy grew in waves, its subdivisions carry different drainage standards. City engineering staff told residents of Sylvan Glen Subdivision 3, near Livernois and Square Lake Road, that newer developments are required to include underground stormwater detention while older subdivisions like theirs were never required to maintain the detention basins that do exist. That gap is why a Martell Drive or Folkstone Drive basement can take on an inch of water up the foundation window while a subdivision built a few years later, with engineered detention, does not see the same water in the same storm. (C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems", read 2026-10-01)
Troy also carries risk from the ground up, not just the sky down. The city's Water & Sewer Division discharges wastewater under contract to the Great Lakes Water Authority treatment plant, and the sanitary and storm systems run through a mix of decades-old and recently rebuilt mains. A 12-inch water main failure on Dequindre Road in 2024 showed how quickly a single break can force water and debris onto a residential street and cut off water service to nearby homes, independent of any rainstorm. (City of Troy, Water & Sewer, read 2026-10-01)(C&G Newspapers, "Utility pole installation results in water main rupture", read 2026-10-01)
Troy by the numbers
| Population | 89,205 | (US Census ACS 2024 1-year via Census Reporter, read 2026-10-01) |
|---|---|---|
| Owner-occupied share of occupied homes | 72.2% (23,659 of 32,778 occupied units) | (US Census ACS 2024 1-year (table B25003) via Census Reporter API, read 2026-10-01) |
| Housing built before 1970 | 26.3% (9,100 of 34,644 units) | (US Census ACS 2024 1-year (table B25034) via Census Reporter API, read 2026-10-01) |
| Housing built before 1960 | 10.4% (3,604 of 34,644 units) | (US Census ACS 2024 1-year (table B25034) via Census Reporter API, read 2026-10-01) |
| Median value, owner-occupied home | $439,200 | (US Census ACS 2024 1-year (table B25077) via Census Reporter API, read 2026-10-01) |
| Land area | 33.45 sq mi land, 0.18 sq mi water | (Wikipedia, Troy, Michigan, read 2026-10-01) |
| Median year homes were built | 1977 | (U.S. Census Bureau, ACS 2020-2024 5-year, table B25035 (via Census Reporter), read 2026-10-01) |
Where you live in Troy changes the job
Sylvan Glen Subdivision 3 (Livernois/Square Lake)
This older subdivision sits where stormwater runs across and from the Smith and Martell school properties before reaching the street system. Residents on Martell, Folkstone, Glasgow and Telford drives have documented floodwater above knee depth in the street and water marks an inch up basement window frames during storms in August 2019 and August 2023. The city has identified the lack of a maintained detention basin here, unlike in newer developments, as part of the problem. (C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems", read 2026-10-01)
Big Beaver Road corridor
Troy's dense office and retail corridor along Big Beaver Road, next to the I-75 interchange, carries far more paved and roofed surface than the surrounding residential blocks. Historically this is the city's main business district, built up after incorporation in 1955. (Wikipedia, Troy, Michigan, read 2026-10-01)
Evergreen-Farmington Sanitary Drain district
Only part of Troy sits inside the Evergreen-Farmington Sanitary Drain Drainage District, which the city is paying a 3.15% share, about $4,017,510, toward upgrading. A home inside that district's boundary is tied to a sanitary drain capital project that a home outside it is not. (City of Troy meeting record (PDF), read 2026-10-01)
Sewers and sewage backups in Troy
- Troy is not one of the municipalities where the Oakland County Water Resources Commissioner operates the sewers, so a Troy sewer backup claim never goes to the county. It goes to the City of Troy Water & Sewer Division at 248-524-3370 during business hours, or the Troy Police Department at 248-524-3477 after hours. (Oakland County Water Resources Commissioner, basement flooding claim page, read 2026-10-01)
- A Troy sewer backup claim must be a written notice to the City Attorney's Office, 500 W. Big Beaver, Troy, MI 48084, within 45 days after the damage is discovered. The city provides a fillable "Notice of Sewer Backup Claim" form, and missing the 45-day window prevents recovery of damages under Michigan law. (City of Troy, Sewer Backup Legal Claims, read 2026-10-01)
- The 45-day notice rule comes from Michigan's sewage disposal system event law. A claimant who does not notify the governmental agency in writing within 45 days of discovering the damage is not entitled to compensation. (Michigan Legislature, MCL 691.1419, read 2026-10-01)
- The city requires commercial properties to have backflow prevention tested every year, and residential properties every three years, by an ASSE-certified plumber, with results submitted through Troy's Swift Comply program. (City of Troy, Water & Sewer, backflow testing, read 2026-10-01)
What Troy has been through
- A major storm in August 2019 flooded Sylvan Glen Subdivision 3 along Livernois and Square Lake Road, carrying debris from nearby school properties into the street drainage system. (C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems", read 2026-10-01)
- A similar storm on August 24, 2023 again sent stormwater around and into homes in the same subdivision, with floodwater reported above knee depth in the streets. (C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems", read 2026-10-01)
- On June 13, 2024, a DTE subcontractor drilling to install a utility pole struck Troy's 12-inch water main on Dequindre Road near Quartz Drive without first hand-exposing the line as required. Water and debris covered Dequindre Road and six homes lost water service until 12:30 a.m. the next day. The city said it would seek restitution for the cost of the break and repair. (C&G Newspapers, "Utility pole installation results in water main rupture", read 2026-10-01)
What changes the cost of a job in Troy
- About 1 in 10 Troy homes was built before 1960 and roughly 1 in 4 before 1970, so an older Troy repair job is more likely to run into original plaster walls, cast-iron or galvanized plumbing, and a foundation drain system never designed for today's storm volumes. (US Census ACS 2024 1-year (table B25034) via Census Reporter API, read 2026-10-01)
Prevention that applies in Troy
- Troy's Streets & Drains Division maintains the city's storm drainage system under the Oakland County Storm Water Permit and state environmental rules, and takes resident reports of stormwater problems through the Citizen Request Portal or by phone at 248-524-3392. (City of Troy, Streets & Drains, read 2026-10-01)
- Following the Livernois/Square Lake flooding complaints, Troy's planned Smith Middle School rebuild, west of Livernois, is set to include new stormwater detention meant to reduce the runoff reaching Sylvan Glen Subdivision 3. (C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems", read 2026-10-01)
Permits for repairs in Troy
- Troy's Building Department requires separate permits for electrical, mechanical, plumbing, sewer and building work, applied for online through BSAonline.com. The department can be reached at 248.524.3344, with an inspection line at 248.689.5744 (8 a.m. to 2 p.m.). (City of Troy, Building Inspection, read 2026-10-01)
Flooded basement, roof leak, sewer backup or mold in Troy?
We also rank companies by the reviews that mention the job itself:
Water damage by cause in Troy
- Ceiling leaks and water stains: 1-800 Water Damage of Southeast Michigan has the most reviews that mention this job (11).
- Water heater leaks: DRYmedic Restoration Services of Bloomfield Hills has the most reviews that mention this job (8).
- Toilet overflows and leaks: ServiceMaster Restoration Services - Midland has the most reviews that mention this job (4).
- Dishwasher leaks: 1-800 Water Damage of Southeast Michigan has the most reviews that mention this job (5).
- Refrigerator and ice maker line leaks: 24H Mold Inspection of Michigan has the most reviews that mention this job (3).
- Burst and frozen pipes: 1-800 Water Damage of Southeast Michigan has the most reviews that mention this job (10).
- Leak detection: 1-800 Water Damage of Southeast Michigan has the most reviews that mention this job (2).
What to do for each cause: Oakland County guide by cause.
Change log
- Ratings and reviews for the 119 companies on this list read between 2026-09-15 and 2026-11-03.
- Score weights set to recent work 25, adjusted rating 22, distance to the nearest office 15, job proof 14, a 100-five-star bonus 7, owner replies 6, 24/7 and IICRC 6, and our badge on its own site 5.
- Ratings and reviews read again for every listed company. Ranks recomputed from that read.
- Moved to the 100-point Compare Score, one rule for every company. Companies qualify within 10 miles, widening to 15 or 20 miles where fewer than 15 qualify.
- Local facts on this page checked against their public sources.
- First ranked lists published, scored from same-day review data.
Other services in Troy
Water damage restoration in nearby towns
- Ann Arbor
- Auburn Hills
- Berkley
- Birmingham
- Bloomfield Hills
- Bloomfield Township
- Chesterfield Township
- Clinton Township
- Commerce Township
- Farmington
- Farmington Hills
- Fraser
- Grosse Pointe
- Highland Township
- Huntington Woods
- Independence Township
- Lyon Township
- Macomb Township
- Milford Township
- New Baltimore
- Northville
- Novi
- Oakland Township
- Orchard Lake Village
- Orion Township
- Oxford Township
- Rochester Hills
- Roseville
- Royal Oak
- Shelby Township
- Southfield
- Springfield Township
- Sterling Heights
- Warren
- Washington Township
- Waterford Township
- West Bloomfield Township
- White Lake Township
- Macomb County
- Oakland County
- Washtenaw County
- St. Clair County
Why trust this list
This list is built from a Google Business Profile data pull and a direct read of each company's own website — never from a company's self-submitted form. No company can pay for a better position; the same published formula runs on every list. Read the formula. The underlying data is re-checked at least once a year.
How a company earns the "Top-rated" badge
The top 3 companies on this list earn a "Top-rated 2026" badge only if they also have a rating of at least 4.5 from at least 20 ratings received. The badge is never sold and never changes a company's position — it is applied after the formula already ran. It is recomputed from fresh data every year, so a badge from an earlier year does not carry forward automatically. No badge carries any guarantee or money-back promise.
About this list
Compare Water Damage Restoration Research Team
This list is built and checked the same way every time: a same-day pull of each company's public Google Business Profile, a direct read of each company's own website for the facts it states about itself, and a score from the published formula. No company can pay for a better position.
Read more about how this list is built →FAQ
Who is the best water damage restoration company in Troy?
Prime Restoration ranks first of 119 by the Compare Score, our published 100-point formula: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5).
How much does water damage restoration cost in Troy, MI?
About $4,400 for a typical job, with most between $1,300 and $6,800. That is our Troy estimate from national cost guides, adjusted for local labor, home values and home age. A written quote after an inspection is the only real price.
How much does it cost to dry out a flooded basement in Troy?
A 600 sq ft finished basement with clean water runs about $2,350 to $2,700 to extract and dry at Troy labor rates. Gray water from a washer or sump overflow runs $2,600 to $4,100. Drywall, carpet and trim repairs add to that.
How much does sewage backup cleanup cost in Troy, MI?
Sewage is Category 3 water, the most expensive kind to clean. A 400 sq ft backup runs about $2,950 to $3,150 in Troy before any rebuild, because porous materials it touched come out.
Why does water damage repair cost more in Troy than the national average?
Labor: construction workers in the Detroit-Warren-Dearborn, MI metro area earn $32 an hour on average, 5.5% against the U.S. average. Most of a restoration bill is labor. Home value: the median home in Troy is worth $420,300, against $231,600 for Michigan. Pricier homes have finishes that cost more to replace, so the typical and high figures move 20.9%. Home age: 58% of homes in Troy were built before 1980. Plaster walls and lead-safe work rules raise water and mold repairs by 7% here.
What does a water damage estimate in Troy include?
Most estimates list water extraction, drying equipment by the day, moisture readings, removal of wet drywall, carpet pad or insulation, antimicrobial treatment, and the rebuild. In Troy, 58% of homes were built before 1980, so ask whether the quote covers plaster walls and lead-safe work.
Does homeowners insurance pay for water damage in Troy, MI?
It depends on your policy and the cause. Check your declarations page for a water backup or sump overflow endorsement, and check whether the water came from inside the home or from outside flooding. Flood from rising surface water needs a separate flood policy. FEMA FloodSmart
Who do I report a sewer backup to in Troy?
Troy is not one of the municipalities where the Oakland County Water Resources Commissioner operates the sewers, so a Troy sewer backup claim never goes to the county. It goes to the City of Troy Water & Sewer Division at 248-524-3370 during business hours, or the Troy Police Department at 248-524-3477 after hours. Michigan law requires written notice to the government agency within 45 days of finding the damage. Oakland County Water Resources Commissioner, basement flooding claim page
Do I need a permit to repair water damage in Troy?
Troy's Building Department requires separate permits for electrical, mechanical, plumbing, sewer and building work, applied for online through BSAonline.com. The department can be reached at 248.524.3344, with an inspection line at 248.689.5744 (8 a.m. to 2 p.m.). City of Troy, Building Inspection
How fast should water damage be dried out in a Troy home?
Within 24 to 48 hours. The EPA says wet materials dried in that window usually do not grow mold. Waiting longer is the most common reason a $4,400 job turns into a mold job too. EPA
How much does mold remediation cost in Troy, MI?
About $3,150 for a typical job in Troy, with most between $1,250 and $5,100. Price follows the square feet affected and what it grew on, not the mold color.
How much does it cost to remove mold from a basement in Troy?
About $1,050 to $2,650 for 100 sq ft at Troy labor rates. The price includes containment, removal of moldy material, HEPA cleaning and a check that the source of moisture is fixed.
Can I remove mold myself in my Troy home?
The EPA says a homeowner can usually handle mold under about 10 square feet. Larger areas, mold in an HVAC system, or mold after sewage water call for a professional. EPA
How much does fire and smoke damage restoration cost in Troy, MI?
About $20,650 for a typical job in Troy, with most between $3,100 and $49,950. A full structural rebuild after a large fire costs far more and is priced from the rebuild scope.
How much does smoke damage cleanup cost in Troy?
Smoke odor and soot cleanup alone runs about $200 to $1,135. A 1,500 sq ft home with smoke through every room runs about $6,750 to $10,300 at Troy labor rates. LawnStarter
How do I compare restoration quotes in Troy?
Troy has seen it before: A major storm in August 2019 flooded Sylvan Glen Subdivision 3 along Livernois and Square Lake Road, carrying debris from nearby school properties into the street drainage system. Get two or three written quotes with the same scope, square feet and drying days. 119 companies serve Troy on this list; check a box on up to 3 and send one request to all of them. C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems"
Who do I call about a sewer backup in Troy?
The City of Troy Water & Sewer Division. Troy runs its own collection system, and it is not one of the communities where Oakland County operates the sewers. City of Troy, Water & Sewer
Did the 2014 flood affect Troy?
Troy is one of 14 communities in the George W. Kuhn basin system, which carried about 2 billion gallons of overflow in the August 11, 2014 storm. We found no published Troy-only damage count. Wikipedia, George W. Kuhn Retention and Treatment Basin
What caused the June 2024 water main break on Dequindre Road in Troy?
A DTE utility subcontractor drilled into the city's 12-inch water main while installing a utility pole, without hand-exposing the line as required. Six homes lost water service for several hours. C&G Newspapers, "Utility pole installation results in water main rupture"
Why does Sylvan Glen Subdivision 3 flood more than newer Troy subdivisions?
The city says newer Troy developments must build underground stormwater detention, while this older subdivision's detention basin was never required to be maintained the same way, so runoff from nearby school properties backs up into the streets and basements. C&G Newspapers, "Livernois/Square Lake-area residents speak out about flooding problems"
Does the Oakland County Water Resources Commissioner handle sewer backup claims in Troy?
No. Troy is not on the county's list of operated sewer systems, so a backup claim goes to the City of Troy, in writing, within 45 days of discovering the damage. Oakland County Water Resources Commissioner, basement flooding claim page
Is my home inside Troy's Evergreen-Farmington Sanitary Drain district?
Only part of the city is. Troy is paying a 3.15% share of a roughly $4 million upgrade to that drainage district, so homes inside its boundary are tied to that specific project; homes outside it are not. City of Troy meeting record (PDF)
How many water damage restoration companies serve Troy?
119 companies currently qualify: each has an office in or near Troy (within 10 to 20 miles), or its own website states it serves Troy or its county.
How is this list ranked?
By the Compare Score, out of 100: recent work in the last 6 months (25 points), adjusted rating (22), distance to the nearest office (15), water-job proof (14), a bonus for 100 or more five-star reviews (7), owner replies (6), 24/7 service and IICRC certification stated on its own site (6), and our badge on its own website (5). See /methodology/ for the exact numbers.
Can a company pay to be on this list or rank higher?
No. Placement and order come only from the formula above. A company can never buy a spot or a higher rank.
What does the "Top-rated" badge mean?
The top 3 companies by the formula, if they also have a rating of at least 4.5 and at least 20 reviews. It is never sold and is recomputed every year.
How do I request a quote from more than one company?
Use the checkboxes to select up to 3 companies, then choose "Get quotes" to send one request naming all of them, or "Compare" to see their stored facts side by side.